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Showing content with the highest reputation on 03/13/2019 in all areas

  1. Corcomi, fwiw, I've never had a manufacturer give me a hard time about parts and warranty labor, and I have never filled in a warranty card for any if the equipment. Norcold, Dometic, Alterra, Fantastic, among others, simply asked for proof of the date the rv went into service. Including the second year from Norcold, Alterra, and Dometic. Some were parts only, but went beyond the one year that Oliver wraps. Truma could be different, but I would doubt it. I think the cards are more for people who buy assemblies as replacements. Even then, a receipt has been enough...in my experience. Hang in there. Most of these manufacturers really do care about their reputation and goodwill in the marketplace.
    2 points
  2. EZ Flex Service Check: This past summer, I had Ollie going up a very steep four mile section of mountain road to a boondocking site. My tug was in first gear, 4-Low, rear axle locked, center diff locked. That section of road takes me an hour to transverse. Any suspension failures on this road would be a serious problem. Upon arrival, I was setting wheel chocks and noticed that the EZ flex heart bolt locking nut was gone, and the bolt itself was 85% out of the fixture. The only thing holding the EZ Flex in place was the weight of the trailer and a couple of threads. See the pictures below. Now as part of my lube process for the EZ Flex, I recommend you look carefully at the nut to ensure that it is in place, and that you have threads extending past the top of the nut. This could have been a nasty failure. These are "shackle bolts", and I have yet to find longer ones that I could double nut for safety and peace of mind. If you know of a supplier that has some, please let me know. Thanks
    1 point
  3. To often we don't take the time to acknowledge a job well done. This week I dropped the trailer off at Oliver Service for several days of adding options and fixing a couple small items. I dropped it off on Tuesday morning after spending an 18 degree night sleeping behind the sales office (Thank you to Oliver for allowing this) and picked it up on Thursday. I was met Tuesday morning by both Jason and Richie to go over the list of things to be done. We went over each item since we were adding a few options (cell booster, WiFi booster, front basket, deck plate installed for access, purchasing Hypervent and purchasing several items for spares) that we did not have installed during the build. Also haveing 2 small items fixed that needed attention. Upon returning on Thurday Ritchie met me and went over the list of everything that was done to make sure nothing was missed then took me to the trailer to look over everything to make sure I was satisfied. I want to thank Jason, Ritchie, Justin, Bryan, and everyone else in service that I did not catch thier name that worked on or assisted with the trailer (including the young man that assisted with moving the trailer). Guys this is service done right! Your customer service and workmanship is something not found too often anymore. Its obvious these guys take pride in thier job. I am known to be kind of a picky person since I have been in a service business for 41 years. Oliver Service far exceeded my expectations and I want to say THANK YOU for a job well done!
    1 point
  4. Landrover - While there is nothing official (as of yet), I do know that the folks at Oliver have been working on a plan that should provide much the same type of thing as you experienced with Airstream for overnight stays. Sure will be nice when (and if) they actually get it done. Bill
    1 point
  5. For anyone that doesn't presently receive the subject newsletter, you can subscribe by calling: 1-888-526-3978 or emailing at: info@olivertraveltrailers.com telling them that you want to receive the monthly newsletter. This month's Newsletter starts off with a nice video featuring our very own "Bugeyedriver" - Pete and Bosker or click on this link Bill
    1 point
  6. I got the 00088 88P compressor for $56 on Amazon. I use the Anderson Leveling kit in a bag that includes leveler, chocks, jack pads and doorstep in a bag.
    1 point
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