Just more bla bla bla…when I read garbage generic responses like this I want to 🤮, the CEO’s coffee maker probably pulled this letter from their 10yo archives!
Why not own up to the fact their batteries have an issue, or at least come back with a something /video some explanation that makes sense to people that have more than 2 brain cells why Will Prowse, and btw Lithionics who called them out for same issues year ago, are taking too much kool aid!