Katjo Posted April 12, 2022 Share Posted April 12, 2022 Why do I get this email (You just logged in from a device we haven't seen you use before.) every single time I log in on the exact same device?! Is there a way to change that notification? 2021 Dodge Ram 1500 2021 Oliver Elite ll Hull #732 Michigan Link to comment Share on other sites More sharing options...
Moderators topgun2 Posted April 12, 2022 Moderators Share Posted April 12, 2022 Can you give us a few more details as to what device you are using, do you allow/disallow cookies on your device(s), what are you using for a browser? Thanks! Bill 2023 Ford F150 Lariat 3.5EB FX4 Max Towing, Max Payload, 2016 Oliver Elite II - Hull #117 "Twist" Link to comment Share on other sites More sharing options...
Katjo Posted April 12, 2022 Author Share Posted April 12, 2022 56 minutes ago, topgun2 said: Can you give us a few more details as to what device you are using, do you allow/disallow cookies on your device(s), what are you using for a browser? Thanks! Bill I’m using my iPhone, safari browser. I allow cookies. 2021 Dodge Ram 1500 2021 Oliver Elite ll Hull #732 Michigan Link to comment Share on other sites More sharing options...
Moderators topgun2 Posted April 12, 2022 Moderators Share Posted April 12, 2022 I'm going to alert a person who is way higher than my pay grade as to this issue - Jason Walmsley. Jason is a pretty busy fellow - so - it might take him several days to get on this. Bill 2023 Ford F150 Lariat 3.5EB FX4 Max Towing, Max Payload, 2016 Oliver Elite II - Hull #117 "Twist" Link to comment Share on other sites More sharing options...
Rivernerd Posted April 13, 2022 Share Posted April 13, 2022 FWIW, I get the same message every time I log in after rebooting my desktop PC. I thought it was a Windows quirk, as I also get similar messages from Google after logging in following a reboot. Could be a setting on my computer I don't know how to adjust? Hull #1291 Central Idaho 2022 Elite II Tow Vehicle: 2019 Tundra Double Cab 4x4, 5.7L with tow package Link to comment Share on other sites More sharing options...
Moderators SeaDawg Posted April 13, 2022 Moderators Share Posted April 13, 2022 We've had this issue before. Usually with Apple devices. @Rivernerd, are you using a vpn? 2008 Ram 1500 4 × 4 2008 Oliver Elite, Hull #12 Florida and Western North Carolina, or wherever the truck goes.... 400 watts solar. Dc compressor fridge. No inverter. 2 x 105 ah agm batteries . Life is good. Link to comment Share on other sites More sharing options...
Mattnan Posted April 13, 2022 Share Posted April 13, 2022 I get this all the time if l log in on my android tablet. Not on my android phone. Both use the same email address Link to comment Share on other sites More sharing options...
Katjo Posted April 13, 2022 Author Share Posted April 13, 2022 @topgun2 Thank you for checking into it. 2021 Dodge Ram 1500 2021 Oliver Elite ll Hull #732 Michigan Link to comment Share on other sites More sharing options...
Rivernerd Posted April 13, 2022 Share Posted April 13, 2022 2 hours ago, SeaDawg said: @Rivernerd, are you using a vpn? Nope. No Virtual Private Network at our home. Hull #1291 Central Idaho 2022 Elite II Tow Vehicle: 2019 Tundra Double Cab 4x4, 5.7L with tow package Link to comment Share on other sites More sharing options...
Moderators SeaDawg Posted April 13, 2022 Moderators Share Posted April 13, 2022 Does this happen if you use the "stay logged in" choice? 2008 Ram 1500 4 × 4 2008 Oliver Elite, Hull #12 Florida and Western North Carolina, or wherever the truck goes.... 400 watts solar. Dc compressor fridge. No inverter. 2 x 105 ah agm batteries . Life is good. Link to comment Share on other sites More sharing options...
Rivernerd Posted April 13, 2022 Share Posted April 13, 2022 Yes, in my case. 1 Hull #1291 Central Idaho 2022 Elite II Tow Vehicle: 2019 Tundra Double Cab 4x4, 5.7L with tow package Link to comment Share on other sites More sharing options...
Katjo Posted April 13, 2022 Author Share Posted April 13, 2022 @SeaDawg Yes 1 2021 Dodge Ram 1500 2021 Oliver Elite ll Hull #732 Michigan Link to comment Share on other sites More sharing options...
Administrators JWalmsley Posted April 14, 2022 Administrators Share Posted April 14, 2022 This can happen sometimes - if an IP address changes, for example you move around a lot or on cell vs wifi - many reasons. It also happens to me and it's most likely nothing to be concerned about. 1 Full Stack Developer/Marketing @ Oliver Companies Oliver Forums Guidelines & Rules Link to comment Share on other sites More sharing options...
dewdev Posted April 16, 2022 Share Posted April 16, 2022 On 4/14/2022 at 2:45 PM, JWalmsley said: This can happen sometimes - if an IP address changes, for example you move around a lot or on cell vs wifi - many reasons. It also happens to me and it's most likely nothing to be concerned about. I have a slightly different issue. I can log onto the Oliver web site using my main computer as well as my laptop. When I try to log on with my Samsung Galaxy S-10e antroid phone I get the following error message: "Something went wrong. Please try again" I have tried a number of times and continue to get this message. Any ideas on how to solve this issue would be appreciated? 1 1 2018 Oliver Elite II, Twin Bed, Hull #354 2018 RAM 1500 Rebel 4 x 4, 5.7 Hemi, 3.92 gear ratio Maine Link to comment Share on other sites More sharing options...
Moderators SeaDawg Posted April 16, 2022 Moderators Share Posted April 16, 2022 Interesting, as my husband has an s10e, and I can log on without issues from his phone. Which service do you use? He's on tmobile. 2008 Ram 1500 4 × 4 2008 Oliver Elite, Hull #12 Florida and Western North Carolina, or wherever the truck goes.... 400 watts solar. Dc compressor fridge. No inverter. 2 x 105 ah agm batteries . Life is good. Link to comment Share on other sites More sharing options...
dewdev Posted April 17, 2022 Share Posted April 17, 2022 My cell phone service is Verizon 2018 Oliver Elite II, Twin Bed, Hull #354 2018 RAM 1500 Rebel 4 x 4, 5.7 Hemi, 3.92 gear ratio Maine Link to comment Share on other sites More sharing options...
Mattnan Posted April 17, 2022 Share Posted April 17, 2022 I have Verizon. No issue logging in 1 Link to comment Share on other sites More sharing options...
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