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You just logged in from a device we haven't seen you use before.


Katjo
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Why do I get this email (You just logged in from a device we haven't seen you use before.) every single time I log in on the exact same device?! Is there a way to change that notification? 

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Can you give us a few more details as to what device you are using, do you allow/disallow cookies on your device(s), what are you using for a browser?

Thanks!

Bill 

2017 Ford F150 Lariat 3.5EB FX4 Max Towing 2016 Oliver Elite II - Hull #117 "Twist"

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56 minutes ago, topgun2 said:

Can you give us a few more details as to what device you are using, do you allow/disallow cookies on your device(s), what are you using for a browser?

Thanks!

Bill 

I’m using my iPhone, safari browser. I allow cookies. 

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I'm going to alert a person who is way higher than my pay grade as to this issue - Jason Walmsley.

Jason is a pretty busy fellow - so - it might take him several days to get on this.

Bill

2017 Ford F150 Lariat 3.5EB FX4 Max Towing 2016 Oliver Elite II - Hull #117 "Twist"

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FWIW, I get the same message every time I log in after rebooting my desktop PC.  I thought it was a Windows quirk, as I also get similar messages from Google after logging in following  a reboot.  Could be a setting on my computer I don't know how to adjust?

Hull #?

Central Idaho

2019 Tundra Double Cab 4x4, 5.7L with tow package

 

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On 4/14/2022 at 2:45 PM, JWalmsley said:

This can happen sometimes - if an IP address changes, for example you move around a lot or on cell vs wifi - many reasons.

It also happens to me and it's most likely nothing to be concerned about.

 

I have a slightly different issue.

I can log onto the Oliver web site using my main computer as well as my laptop.

When I try to log on with my Samsung Galaxy S-10e antroid phone I get the following error message:

"Something went wrong. Please try again"

I have tried a number of times and continue to get this message.

Any ideas on how to solve this issue would be appreciated?

 

 

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2018 Oliver Elite II, Hull #354 | 2018 RAM 1500 Rebel 4 x 4, 5.7 Hemi, 3.92 gear ratio

 

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Interesting,  as my husband has an s10e, and I can log on without issues from his phone.

Which service do you use? He's on tmobile.

2008 Ram 1500 4 × 4

2008 Oliver Elite, Hull #12

 

 

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