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Posted

Why do I get this email (You just logged in from a device we haven't seen you use before.) every single time I log in on the exact same device?! Is there a way to change that notification? 

2021 Dodge Ram 1500 

2021 Oliver Elite ll 

Hull #732 

Michigan 

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  • Moderators
Posted

Can you give us a few more details as to what device you are using, do you allow/disallow cookies on your device(s), what are you using for a browser?

Thanks!

Bill 

2023 Ford F150 Lariat 3.5EB FX4 Max Towing, Max Payload, 2016 Oliver Elite II - Hull #117 "Twist"

Near Asheville, NC

Posted
56 minutes ago, topgun2 said:

Can you give us a few more details as to what device you are using, do you allow/disallow cookies on your device(s), what are you using for a browser?

Thanks!

Bill 

I’m using my iPhone, safari browser. I allow cookies. 

2021 Dodge Ram 1500 

2021 Oliver Elite ll 

Hull #732 

Michigan 

  • Moderators
Posted

I'm going to alert a person who is way higher than my pay grade as to this issue - Jason Walmsley.

Jason is a pretty busy fellow - so - it might take him several days to get on this.

Bill

2023 Ford F150 Lariat 3.5EB FX4 Max Towing, Max Payload, 2016 Oliver Elite II - Hull #117 "Twist"

Near Asheville, NC

Posted

FWIW, I get the same message every time I log in after rebooting my desktop PC.  I thought it was a Windows quirk, as I also get similar messages from Google after logging in following  a reboot.  Could be a setting on my computer I don't know how to adjust?

 

Hull #1291

Central Idaho

2022 Elite II

Tow Vehicle:  2019 Tundra Double Cab 4x4, 5.7L with tow package

ARCOIDNMOKORTNTXUTsm.jpg

  • Moderators
Posted

We've had this issue before. Usually with Apple devices. @Rivernerd, are you using a vpn?

2008 Ram 1500 4 × 4

2008 Oliver Elite, Hull #12

Florida and Western North Carolina, or wherever the truck goes....

400 watts solar. DC compressor fridge. No inverter. 2 x 105 ah agm batteries .  Life is good.


        
 

 

 

Posted
2 hours ago, SeaDawg said:

@Rivernerd, are you using a vpn?

Nope.  No Virtual Private Network at our home. 

 

Hull #1291

Central Idaho

2022 Elite II

Tow Vehicle:  2019 Tundra Double Cab 4x4, 5.7L with tow package

ARCOIDNMOKORTNTXUTsm.jpg

  • Moderators
Posted

Does this happen if you use the "stay logged in" choice?

2008 Ram 1500 4 × 4

2008 Oliver Elite, Hull #12

Florida and Western North Carolina, or wherever the truck goes....

400 watts solar. DC compressor fridge. No inverter. 2 x 105 ah agm batteries .  Life is good.


        
 

 

 

  • Administrators
Posted

This can happen sometimes - if an IP address changes, for example you move around a lot or on cell vs wifi - many reasons.

It also happens to me and it's most likely nothing to be concerned about.

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Full Stack Developer/Marketing @ Oliver Companies

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Posted
On 4/14/2022 at 2:45 PM, JWalmsley said:

This can happen sometimes - if an IP address changes, for example you move around a lot or on cell vs wifi - many reasons.

It also happens to me and it's most likely nothing to be concerned about.

 

I have a slightly different issue.

I can log onto the Oliver web site using my main computer as well as my laptop.

When I try to log on with my Samsung Galaxy S-10e antroid phone I get the following error message:

"Something went wrong. Please try again"

I have tried a number of times and continue to get this message.

Any ideas on how to solve this issue would be appreciated?

 

 

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2018 Oliver Elite II, Twin Bed, Hull #354 

2024 RAM 1500, 4 x 4; Gas. 5.7L V8 Hemi MDS VVT Torque; 3.21 rear axle ratio w/TIMBREN spring rear suspension

Maine 

 

  • Moderators
Posted

Interesting,  as my husband has an s10e, and I can log on without issues from his phone.

Which service do you use? He's on tmobile.

2008 Ram 1500 4 × 4

2008 Oliver Elite, Hull #12

Florida and Western North Carolina, or wherever the truck goes....

400 watts solar. DC compressor fridge. No inverter. 2 x 105 ah agm batteries .  Life is good.


        
 

 

 

Posted

My cell phone service is Verizon

2018 Oliver Elite II, Twin Bed, Hull #354 

2024 RAM 1500, 4 x 4; Gas. 5.7L V8 Hemi MDS VVT Torque; 3.21 rear axle ratio w/TIMBREN spring rear suspension

Maine 

 

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