Galway Girl Posted September 25, 2023 Share Posted September 25, 2023 Stepped on our Dometic 311 flush valve and it popped off. Upon inspection the flush mechanism can be worked by hand (eew) but it sheared the center pivot shaft. Dometic said…no part for that…so I have a new toilet on order to be delivered to our RV park while we are in Moab this week. I’ll paste in pix of the repair later on this thread. Anyone else had that flush (step on) mechanism shear off? 2 3 2019 Elite II (Hull 505 - Galway Girl - August 7, 2019 Delivery) Tow Vehicle: 2021 F350 King Ranch, FX4, MaxTow Package, 10 Speed, 3.55 Rear Axle Batteries Upgrade: Dual 315GTX Lithionics Lithiums - 630AH Total Inverter/Charger: Xantrex 2000Pro Travel BLOG: https://4-ever-hitched.com Link to comment Share on other sites More sharing options...
Moderators Mike and Carol Posted September 25, 2023 Moderators Share Posted September 25, 2023 1 hour ago, Galway Girl said: Anyone else had that flush (step on) mechanism shear off? No! Texas Hill Country | 2016 Elite II #135 | 2020 Ram 2500 6.7L Link to comment Share on other sites More sharing options...
Geronimo John Posted September 27, 2023 Share Posted September 27, 2023 Several have had the flush shaft break. Several posts on that topic. For a 25 cent part we get to replace our entire toilet. Not an impressive Dometic decision not to stock basic repair parts for ALL their toilets. GJ 1 1 TV: 2019 F-150 SuperCrew Lariat, 3.5L EcoBoost, Max Tow, FX-4, Rear Locker OLLIE: 2018 OE2 Hull 342, Twin Bed. OLLIE DIY’s: Timken Bearings, BB LiFePO4's, Victron 712 Smart, 350 Amp Master Switch, Houghton 3400, Victron Orion DC - DC, 3000-Watt Renogy Inverter, P.D. 60-amp Converter, Frig Dual Exhaust Fans, Kitchen Drawer Straps. TV DIY’s: 2 5/16" Anderson System, Nitto recon’s, Firestone Rear Air Bags, Bilstein 5100’s, Mud Flaps & Weather Tech all, installed Ham Radio (WH6JPR). Link to comment Share on other sites More sharing options...
Moderators SeaDawg Posted September 27, 2023 Moderators Share Posted September 27, 2023 1 2008 Ram 1500 4 × 4 2008 Oliver Elite, Hull #12 Florida and Western North Carolina, or wherever the truck goes.... 400 watts solar. DC compressor fridge. No inverter. 2 x 105 ah agm batteries . Life is good. Link to comment Share on other sites More sharing options...
Galway Girl Posted September 28, 2023 Author Share Posted September 28, 2023 Here’s the part that broke on our Dometic 311 toilet, and the repair process. Foot Flush lever - broken center shaft. No Dometic repairable parts. Note, we could still manually reach down and flush the toilet as temporary work around. 10 steps in the repair 1) ordered a new Dometic model 311 toilet with slow close heavy duty lid. Opened and inspected new fixture to assure all parts are there and no damage. Dometic Model: 311 Mfg#: 302311681 Amazon $261.00 Note: It comes with new seal already installed on bottom of toilet and new T bolts, nuts and plastic covers. 2) Turn off water valve behind toilet & flush toilet and inspect no water in bowl or clinging items down drain. Remove water supply line on bottom/back of toilet. 3) pop off plastic caps from mounting bolts on both sides of the toilet with flat blade screw driver. 4) use 7/16 wrench to remove the 2 toilet mounting bolts. 5) pull toilet straight up then pivot back out of bathroom. 6) on the mounting ring, remove existing t slot bolts and clean mounting ring and seal mating surface. If mounting flange has no cracks or breaks, then continue. (If you have cracks you can buy a steel toilet flange repair ring that mounts on top of the existing plastic body.) 7) insert new T slot bolts into flange so they are parallel to the front of the shower pan. ( 3 and 9 o’clock) 😎 Lower new toilet down over mounting bolts. The toilet will not be fully down on surface until you tighten the bolts. 9) use 7/16” wrench to tighten bolts alternating from one side then the other to compress the seal. Don’t over tighten either side, just slowly tighten until the toilet is flush with floor all around the base. 10) hook up water and test flush checking for any leaks around toilet base or water lines. This took me 30 minutes. The RV Park in Moab we were at let me ditch the old toilet in the shipping box in their dumpster. We are back to foot flushing. As an added benefit, our new toilet has a very substantial slow close lid. 3 3 2019 Elite II (Hull 505 - Galway Girl - August 7, 2019 Delivery) Tow Vehicle: 2021 F350 King Ranch, FX4, MaxTow Package, 10 Speed, 3.55 Rear Axle Batteries Upgrade: Dual 315GTX Lithionics Lithiums - 630AH Total Inverter/Charger: Xantrex 2000Pro Travel BLOG: https://4-ever-hitched.com Link to comment Share on other sites More sharing options...
Steve Morris Posted September 28, 2023 Share Posted September 28, 2023 What is causing this part to break? Age? I ask, because prior to getting the Oliver in March, we’d never had a trailer with a toilet. In order to minimize water use, we rapidly push down the pedal and let it spring back up on its own. I’m starting to think that might be asking for trouble! 😳 ----- Steve - Northern Ohio, USA Wandering around on occasion, always lost. 2021 Toyota Land Cruiser - 2023 Oliver Elite II Twin Hull #1360 “Curiosity” Facebook - Instagram Camped in Curiosity = Green —— Visited with Curiosity = Gray Link to comment Share on other sites More sharing options...
MAX Burner Posted September 29, 2023 Share Posted September 29, 2023 Our 311 came with a chintzy light weight lid that just feels "cheep". Know what I'm saying? I'm liking the concept of a HD/slow closing lid - can that part be ordered separately from Dometic? 1 Art, Diane, Magnus & Oscar (double-Aaarrf!) 2022 TUNDRA 2017 LE II; Hull #226 "Casablanca" HAM call-sign: W0ABX Link to comment Share on other sites More sharing options...
BigTexas Posted September 29, 2023 Share Posted September 29, 2023 This also happened to me when I flushed the toilet not realizing the pipes were still frozen. Non replicable part. I first tried to glue it with a special "epoxy plastic glue". Worked for about three days. Did the same as others and ordered a new toilet, scavenged the useful parts I needed and discarded the rest of the toilet (what a waste for such a small part) After discussing the problem with a friend, he suggested searching the web for a 3D printing file of the part. He mentioned a lot of small parts like this get scanned and the files are posted to the web. Then one can have it printed locally (or he offered to do it for me) I know nothing of 3D printing how it works or what it takes to create a file for a small part but if someone had the knowledge and resources to create such a file, they would be making an immense contribution to mankind; or at least to those of us who had to learn the art of hand flushing the toilet. 1 2 Big Texas – 2018 Elite II, Twin Bed, Hull #306 2015 RAM 1500 3L EcoDiesel, Anderson hitch Link to comment Share on other sites More sharing options...
Moderators SeaDawg Posted September 30, 2023 Moderators Share Posted September 30, 2023 On 9/28/2023 at 5:29 PM, Steve Morris said: What is causing this part to break? Age? I ask, because prior to getting the Oliver in March, we’d never had a trailer with a toilet. In order to minimize water use, we rapidly push down the pedal and let it spring back up on its own. I’m starting to think that might be asking for trouble! 😳 We've been doing similar for 15 years. Different toilet. I think this is inherent to a particular model. 1 1 2008 Ram 1500 4 × 4 2008 Oliver Elite, Hull #12 Florida and Western North Carolina, or wherever the truck goes.... 400 watts solar. DC compressor fridge. No inverter. 2 x 105 ah agm batteries . Life is good. Link to comment Share on other sites More sharing options...
Moderator+ ScubaRx Posted September 30, 2023 Moderator+ Share Posted September 30, 2023 On 9/28/2023 at 4:29 PM, Steve Morris said: What is causing this part to break? Age? I ask, because prior to getting the Oliver in March, we’d never had a trailer with a toilet. In order to minimize water use, we rapidly push down the pedal and let it spring back up on its own. I’m starting to think that might be asking for trouble! 😳 I push down the pedal with my foot but NEVER let it snap back up. I agree with you, that might be asking for trouble! 1 5 Steve, Tali and our dog Rocky plus our beloved Storm, Lucy, Maggie and Reacher (all waiting at the Rainbow Bridge) 2008 Legacy Elite I - Outlaw Oliver, Hull #026 | 2014 Legacy Elite II - Outlaw Oliver, Hull #050 | 2022 Silverado High Country 3500HD SRW Diesel 4x4 Link to comment Share on other sites More sharing options...
Galway Girl Posted October 4, 2023 Author Share Posted October 4, 2023 I assume the shaft snapped due to our letting the pedal snap back every so often. I’m no longer doing that with the new one. The slow close lid can be ordered separately on Amazon or from various trailer parts stores. The 310 series of toilets includes the model 311 which was what we replaced. The Oliver Outfitters Guide has both the lid and the whole toilet listed now. Oliver Outfitters Guide 2019 Elite II (Hull 505 - Galway Girl - August 7, 2019 Delivery) Tow Vehicle: 2021 F350 King Ranch, FX4, MaxTow Package, 10 Speed, 3.55 Rear Axle Batteries Upgrade: Dual 315GTX Lithionics Lithiums - 630AH Total Inverter/Charger: Xantrex 2000Pro Travel BLOG: https://4-ever-hitched.com Link to comment Share on other sites More sharing options...
Moderators SeaDawg Posted October 5, 2023 Moderators Share Posted October 5, 2023 If the system is designed to "snap back" , it should, imo, do so without problems. If you're supposed to keep your foot on it, and release slowly, the manual should say so. Otherwise, I still believe it's a design flaw. Never an issue (yet) with my 16 year old Thetford. I guess we could replace ours with a true marine toilet (raritan) , which requires a lot of work...every flush is a lot of hand pumping. Super reliable on our boat. Much more expensive than cheaper rv toilets . They also last 30 to 40 years.... If/when our toilet dies, I'll probably just get another thetford. I won't l8kely outlive a ratitan. Kind of laughing, because we are troubleshooting a very expensive Toto, in one of our home bathrooms. Looks like about $100 in parts will fix the tiny drip our Phyn detection system tells us we have. At least, there are parts available. That toilet. I'd hate to give up because of a few parts. As toilets go, it's rather pretty. And waterwise. And, expensive to replace. Replacement part numbers are stamped in the toilet tank in the Toto. How cool is that? 1 2008 Ram 1500 4 × 4 2008 Oliver Elite, Hull #12 Florida and Western North Carolina, or wherever the truck goes.... 400 watts solar. DC compressor fridge. No inverter. 2 x 105 ah agm batteries . Life is good. Link to comment Share on other sites More sharing options...
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