Absolutely agree with topgun2's assessment. Oliver's first priority must be to ensure a consistent flow of the production of a quality product for their own survivability. I think we can all agree they build a superior product as evidenced by our purchasing them. They in fact offer several factory options when ordering to tailor to the needs of most folks.
I personally wanted a 2 5/16 inch Bulldog hitch on my trailer and was told that they wouldn't do that as a factory item during production but I could have them do it as an after-the-fact speciality item. It cost me $261 to have them remove the factory 2" coupling and put on a larger one that they purchased separately. (Now I will have both as I paid for the original one and therefore want it too.) I have zero need for it, but I did pay for it. (Anyone need one?)
I have noted too, that Oliver is VERY careful to research from an engineering aspect, any and all changes or upgrades they make to their trailers. I am sure due to the litigious society we live in today, if they added (for instance) a custom shelf extension or a different appliance and it failed for some reason, or someone cut themselves on the bracketry, they would potentially find themselves liable for damages. Not necessarily from the Oliver owner but perhaps from someone visiting the trailer. For a small time operation like Oliver, one such lawsuit could be financially devastating.
I can fully appreciate Oliver setting a single standard and sticking to it for production efficiency. In 1909 Henry Ford advised his production and management team that the consumers could have “any color - so long as it is black.” Kind of what we're seeing here.
Can't wait to take delivery of our unit this spring and take advantage of all the great ideas the current owners have offered up as upgrades and additions.
Hobo