Cameron

Sounds like the decision has been made and OTT is moving fast.

My first reaction is negative. When shopping for a trailer, I decided on the Oliver because it was a small company where I could tour the factory, ask lots of questions from people doing the hands on work, and well, because it was "Elite". It was elite because few people had one, you could only get one from the factory, and it was the antithesis of the mainstream RV brands in America. Although I live in California and can't easily take it back to Tennessee for routine maintenance, I've received excellent customer service that helped me resolve all my issues, so I don't care about the distance. Sounds as if one of the issues is to partner with various RV businesses so that those businesses can provide service with the blessing of OTT. That's good, I guess. But if they're going to have units on site and selling them apart from OTT, I see that as a negative for the brand, not a positive. If OTT wants to grow the company, I think there are other ways they can do it without resorting to the standard model of RV sales lots. When I was kicking tires before getting the Oliver, I had some unpleasant experiences at those lots. It's the "used car salesman" syndrome. I don't want Oliver to get mixed up in that. My impression of Oliver owners is that we are passionate about our trailers because it took some effort to get them. We are a dedicated bunch who love discussing every aspect of the trailer in our very active forums. We are committed, which adds brand value. Putting Oliver trailers on a lot with Jaycos will diminish the brand value.

Another option might be a series of trainings combined with a two day stay at the Oliver campground. The first walkthrough would happen at pick up time and take an hour or more. Then they could have smaller trainings at 10 a.m. and 4 p.m. on day one and day two of our campground stay. It would be easy for staff to walk over and easy to get the trailer into service if something needs a technician. I remember that no matter how much I tried to prepare with questions and checklists (and I was there for close to 3 hours with Hanna) it was just too much for my brain. It wasn't until I was at the Davy Crockett campground (and other campgrounds far away in the following days) that I really felt I could test out all the bells and whistles. That's when the questions and confusions really started piling up (and the calls to OTT for help).

Given the number of issues and the level of your frustration, I wonder about the feasibility of taking it back to the mothership and letting OTT staff do a complete service. Most of the issues are probably still under warranty. I realize it might not work due to your schedules and the downtime waiting in Tennesee, but it sure beats throwing your hands up and not camping or selling it. I agree with other folks that there's a learning curve and you've got to look at each issue individually. When I picked up #841 in July 2021, I sort of assumed that everything would be perfect. Far from it. There were a bunch of problems in the first six months that I had to deal with, but everything worked out thanks to OTT service and this forum. It kinda stressed me out. But now I'm feeling that I'm over that hump and haven't had any problems in a while.

I continue to be happy with my 2020 AT4 1500 with the 3.0. I have about 50k miles on it now. I use it as my daily driver in San Francisco with lots of stop and go. City driving only gives me about 15 mpg. I'm actually on a cross country drive now without the trailer. I set the cruise control at 80 mph on I-80 and am getting 24 mph. I've pulled the Ollie for about 4,000 miles and never had a problem, also getting about 15-17 mpg when towing, depending on speed. Plenty of power, super smooth, and I don't use a WDH. Overall, it's great. But, there are a few little things that bug me such as: gotta put DEF in, the motor oil is more expensive than oil for gas engines, it does burn a bit of motor oil which GM says is normal (all engines burn some oil?), diesel in the last couple years has been more expensive. Ditto on the rear camera (GM OEM) mounted on the rear of the Ollie and the trailer TPMS (also GM OEM) that are integrated into the truck's software.

Mine conked out after about a year. OTT service sent me new ones and a little rivet gun. Install was not difficult at all. I think i posted it here on the forums at the time.

This is making me sad. I've followed all your posts, read all of your How To instructions and have been amazed at your mods as well as your sage advice to us newcomers. I'd hoped to meet you someday on the road or at a rally to thank you in person for your contributions. You have had a bigger impact on Oliver owners than you'll ever know. I can only wish you well in whatever comes your way in the future.

FWIW, I remember during our orientation with Hannah, she cautioned me against using the switch on the hot water heater. She said that if I switched it to electricity, and ran the tank dry, and didn't remember the tank was on electricity, it would burn it out. So, yes, I'm thinking that OTT wants to minimize the chance of operator error resulting in a call to service or complaints.

The most important thing I had was my trusty notepad. As I thought of things I needed I'd jot them down. I stopped at Wal-Mart once (or even twice) a day as I was on the road. It was a constant for the first couple weeks. You'll also get great ideas from the forums. For other than daily use type things I would add them to my Amazon basket on a continuing basis, then make a purchase every month or so. After two years I feel that I'm finally getting things set up how I want, but I still have things in my Amazon basket that I need to order. Enjoy!

I think I need some education on this. Motorized valves? Is there a post on this already?

Picked up my trailer in July 2020. The tap lights were all good. They only came on when I tapped them, whether or not I had flipped the master switch. Then, one day about a year later, they all mysteriously went dim and stayed on. I opened a ticket and service sent me new ones, including a little rivet gun. I removed the old ones and replaced with the new ones. I discovered the new ones always came on whenever I flipped the master switch. Service told me that they'd changed vendors or something and the lights they sent me were different than the ones installed. They also said that they will go on whenever the master switch is flipped, whether or not I've tapped each individual light. That's just the way the new product works. Hope this helps.

I didn't know the trailer has a heavy side. I would have guessed the street side due to batteries.

Immediately got on Amazon and ordered it. I love this forum. In addition to helping me fix problems I have, it teaches me about problems I didn't even know I have. Yea!

I can't picture this mod but I want to do it. If you have time to give some instructions and pix, I might just try it.

I have the 3000w inverter but also have the same problem. The on/off switches on both the remote and the inverter don't seem to do anything. The only way I've turned off the inverter is by tripping the breakers, or turning off/on the Lithiums. It's been like that since I got the trailer. It's not really a problem though, so far. Where I store my trailer, the only shore power is from a 120v outlet, and the trailer doesn't seem to want to run off that. The lights flicker. So I turn on the batteries and all is good with both shore power and batteries on.

I've rented my 1964 Corvair, and I have rental property. I even rented a spare bedroom in my house for a quick second on AirBnb, but I can't imagine ever renting my Ollie. It's way too personal. No way. But, before I bought my Ollie I did rent a Jayco, an Airstream, and a Keystone Bullet, all on Outdoorsy. So it was good for me, but no way would I ever put my Ollie out there.

Yes. On a couple of my zerks I had to raise and lower, raise and lower, putting pressure on and off the suspension a couple times before they'd take the grease.

It seems that in the modern world, with our modern lingo, "opening a ticket" is the equivalent of saying, "Hey, just want to give you guys a heads up on something." I've opened tickets on minor little things that were really questions more than complaints about the trailer. I think it's how they keep track of customer feedback. Of course, they could just read all the forums (which I know they do sometimes) but that would take a while!

Whoa! What's the story on that black Oliver? I'm fascinated!

Ok, Airstream may be the coolest exterior, but Oliver has the coolest interior, by far, as proven by your pix!

I use the Google Chromecast at home for streaming, so I got one for the Ollie, plugged it into the Visio HDMI slot, and it works like a charm. I turn on the hotspot on my android phone, which allows the television to connect, then stream whatever I want. I have the lithiums and am able to power the television, microwave and air conditioner off the batteries (not at the same time!).

Your surge protector is under the rear dinette seat. That's just the box with the electronics. You also have an electronic readout screen inside the rear cabinet, streetside. It displays codes that mean different things. Check out the manual for the code definitions and other operating info. It seems to be a competent surge protector, and you won't need any others.

Welcome! I also struggled to understand all the different systems and how they work with each other. My confusion led me to think that things were broken when they actually just needed a button pushed or setting changed. Definitely call OTT service (they call that "opening a ticket") for any question, or put it up here on the forum. Like they say, there's no such thing as a dumb question.

Just bought this one from Costco, it's on sale now for a couple weeks. It has good reviews and I found a good video on Youtube that shows break-in procedures. https://www.costco.com/a-ipower-1800w-running2300peak--powered-by-yamaha-inverter-generator.product.100653776.html Once I get it hooked up I'll post results.

This brings up a good topic. I'm in California so I don't have to worry about any weather events. But, soon I'm hoping to start touring other parts of the country that might have hail, tornadoes, hurricanes, etc. If I was out with the Ollie and one of those events was brewing, I'm not sure what I'd do. Seek cover? Try to tie the frame down to a tree? Drive like hell in the opposite direction?