True Induction Stove Top will not turn on

[Lamar]

We took possession of our new 2026 Legacy I in about April.  Spent most of the time learning the systems and getting ready for our trip to Utah where we plan to do mostly Boondocking.  We did one trial run overnight close to home to get the feel for things but we were tied into shore power.  We were planning on a second unhooked but storms rolled and we had to leave.  Tonight is night one on the 2 week long trip and we are boondocking.  The True Induction Stove top will not turn on.  It did turn on when we were hooked to shore power when we did the trial run.  I am using a lodge frying pan, making sure we have the right material on the stove top.  But there are no lights coming on the cooktop.  I checked the breaker and it appears ok (knowing they can go bad and you can’t tell until you replace them).  The inverter seems to be working as the microwave/convection oven works.  The batteries appear to be above 90%.  It’s gonna be a long 2 weeks without a stovetop.

I don’t know if this is related but two 12 v receptacles on the street side do not appear to be working either.  I’ve checked fuses but they seem to be fine.

Any insight would be appreciated.  I’ll also put a ticket in, but I’m sure Oliver is closed until at least Tuesday because of Memorial Day.

Lamar

Hull #1687

 

Also, for Veterans, their families, and those who lost someone they cared for in the military…I trust this Memorial Day, Remembrance Day, or Decoration Day will be meaningful to you.

[Snackchaser]

Lamar, sad to hear of your troubles!

I have no idea how those stoves are wired, but they should be GFIC protected (Ground fault interrupter circuit). Those can trip for numbers of reasons.   It could have its own GFIC receptacle under the cabinet somewhere, or it could be fed from an another GFIC receptacle.   I'd check all the AC receptacles to see if they are GFIC and if they are tripped.  Don't forget the one above the kitchen counter and the outdoor plug.  If you find one tripped that won't reset, let us know for further investigation. 

Also check the AC wiring diagram in your manual, it should show whether the stove circuit is GFIC protected, and give clues where to look.  

The stove wouldn't be related to the 12v outlets.  If you're talking about the USB outlets, they might have a tiny pushbutton switch on the front of them.  The cigarette lighter type of 12v outlets are notorious for having the wire terminal pop off the back, but unlikely for that to happen to both of them. If the fuse is okay, then I'd take a close look at whatever you're testing them with.

Good luck and let us know what you find.

Geoff

Edited 9 hours ago by Snackchaser

[Lamar]

Snack Chaser, thanks for the response.  I found the buttons on the USB outlets.  Didn’t know they were there and they all work.  Good to know.  

All of the outlets that I can find work.  There is one GFCI that I found near the floor in the forward dinette that was tripped.  But after resetting it the induction stove still is not working.  The one outlet outside is not GFCI.

I’m going to hook into shore power again to see if by doing that the stove will turn on.  I have both a generator and a 30 amp connector nearby for this morning yet.

Lamar

[Lamar]

Ok, I started my generator and now my True Induction Stove Top works.  Am I missing something? 

 

 

[topgun2]

29 minutes ago, Lamar said:

The one outlet outside is not GFCI.

While the outlet itself may not be GFCI, it almost certainly is on a circuit that is GCFI controlled (i.e. is a slave off a GCFI).  I'd suggest that you keep checking for another "tripped" GCFI.

Bill 

[Steph and Dud B]

Did you have your inverter turned on? If you're on batteries with no shore power you need the inverter on to create 120VAC electricity for the cooktop.

[Steve and MA]

1 hour ago, Lamar said:

The True Induction Stove top will not turn on.  It did turn on when we were hooked to shore power when we did the trial run... The inverter seems to be working as the microwave/convection oven works... I started my generator and now my True Induction Stove Top works.

This suggests the inverter doesn't supply power to the induction cooktop. If that's the case, I have no idea why Oliver would wire wire it that way.  I know that in older models, the Xantrex 2000 watt inverter did not power the air conditioner, but not powering an induction cooktop by design doesn't make much sense.

Steve