TrailKroozr Posted July 2, 2018 Share Posted July 2, 2018 First: I hope the "Topic Line" looks OK. I was typing in the blind with nothing being displayed in the Topic Line field. So....Greetings from Boise, Idaho. My wife (Danette) and I wish to upgrade from the current travel trailer we own to something more capable of four-season excursions, as well as better build quality. Friends of ours recently passed through our neck of the woods with their newly-received Oliver, and we were impressed. The Oliver is obviously a beautifully built trailer, so our interests have more to do with the company itself, and warranty issues. If you will, please respond to the following: -- With no real network of dealerships, how are warranty issues addressed? Of course, components such as refrigerators have a separate "manufacturer's warranty", but where would the work be performed? Does Oliver reimburse owners for warranty work performed by RV dealerships? What about frame, chassis and brake issues? This forum must be loaded with owners who have had issues. What are your warranty experiences? -- What are your thoughts/feelings about Oliver's customer service in general? -- Some of you have owned Oliver trailers for several years. Even in hard times, was the Oliver company able to assist you with service and repair issues? -- Owners of the Legacy Elite (single axel): In your opinion, is the counter space adequate? Is the side dinette comfortable/wide enough? Is the sleeping area large enough for two? What would you do to improve the trailer? -- If you purchased an Oliver within the past two years, how long was the time from money down to delivery? Thank you for taking time to respond. Link to comment Share on other sites More sharing options...
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