Water pump

[Citrus breeze]

Hi, I just parked at my first boondocking site. Filled my fresh water tank, and turned on the water pump. Heard no sound. It’s not pressurizing the tank. No water flows from any faucet. What am I doing wrong?  Or, Heaven forbid, is the pump broken?  I’ve never used pump before. 
HELP!

Charlie. 

[topgun2]

Charlie - 

When you turn on the water pump switch does the little light on the switch glow green?

How did you fill the fresh water tank?  Have you looked under the curbside bed to make sure that your valves are in the correct position?

What year and model Ollie do you own?

Have you checked the water pump fuse?

That's a start......

Bill

[Citrus breeze]

I used the street side fresh water inlet. The green light is on. The first valve on left lower side is open. It seems that no water is being drawn from the tank. No sound. Is there a circuit breaker for the pump somewhere?

 

citrusbreeze

[mossemi]

19 minutes ago, Citrus breeze said:

Is there a circuit breaker for the pump somewhere?

My 2017 LE2 water pump has a circuit breaker in the attic.  I do not know if that applies to your Ollie or not.

Mossey

[mossemi]

https://support.olivertraveltrailers.com/portal/en/kb/articles/2021-model-water-pump-valves

The link above will take you to a water pump guide for 2021 and 2022 LE2’s.  
 

The picture below is for earlier LE2’s.

Mossey

 

[topgun2]

No guarantee - but - if the green light is "on" at the switch then it is likely that there is power getting to the pump.

Have you checked the wire connections at the pump?

Have you tried the water pump switch in the bathroom/shower AND the one in the main cabin?

 

[Mike and Carol]

Our water pump quit working once.  When I checked it I noticed that there was a wire lose that goes to the pump.  On mine, there are two red wires that connect to the pump.  Make sure they are both still connected.  They can work lose if you are on bumpy roads.  Mike

[SeaDawg]

It's really helpful if you complete year and hull number in your profile, and signature. 

Our 2008 has a couple switches to turn off the pump. One by the door.

Your pump may need a prime.

[ScubaRx]

Have you tried just turning on a faucet? Even with the pump on, the water will not run if it doesn’t sense a change in water pressure. 

[John E Davies]

Pump failures are not uncommon, and if yours is defective from the factory, the failure could be right away. Mine quit unexpectedly but it took five years…. Do you have a volt meter (VOM tester) and do you know how to do very basic electrical troubleshooting? If not, maybe this would be a good starting point for you to learn how.

John Davies

Spokane WA

[Citrus breeze]

Thanks Everyone!

I called Jason at Oliver. He returned the call quite promptly, and talked me through various things to check. 
Turned out I had to go to the water pump itself under the curb side bed to check the wires. There are two little red wires that attach to the underside of the pump, near you as you look. One of them was not connected at all!  Three screws had to be removed to be able to reattach the wire once attached…Everything worked. Surprise!

Thanks for all the feedback. 

Citrusbreeze

Charlie

 

[Patriot]

8 minutes ago, Citrus breeze said:

Thanks Everyone!

I called Jason at Oliver. He returned the call quite promptly, and talked me through various things to check. 
Turned out I had to go to the water pump itself under the curb side bed to check the wires. There are two little red wires that attach to the underside of the pump, near you as you look. One of them was not connected at all!  Three screws had to be removed to be able to reattach the wire once attached…Everything worked. Surprise!

Thanks for all the feedback. 

Citrusbreeze

Charlie

 

Glad Jason got you squared away. 

Happy Camping!
 

[Mike and Carol]

On 6/6/2022 at 5:34 PM, Mike and Carol said:

Our water pump quit working once.  When I checked it I noticed that there was a wire lose that goes to the pump.  On mine, there are two red wires that connect to the pump.  Make sure they are both still connected.  They can work lose if you are on bumpy roads.  Mike

 

10 hours ago, Citrus breeze said:

Thanks Everyone!

I called Jason at Oliver. He returned the call quite promptly, and talked me through various things to check. 
Turned out I had to go to the water pump itself under the curb side bed to check the wires. There are two little red wires that attach to the underside of the pump, near you as you look. One of them was not connected at all!  Three screws had to be removed to be able to reattach the wire once attached…Everything worked. Surprise!

Thanks for all the feedback. 

Citrusbreeze

Charlie

 

The red wires do fall off.

[topgun2]

On 6/6/2022 at 5:59 PM, topgun2 said:

Have you checked the wire connections at the pump?

Indeed they do.

Bill

[MAX Burner]

On 6/7/2022 at 3:47 PM, John E Davies said:

Mine quit unexpectedly but it took five years

We've had SureFlo's quit on us several times...  IMHO, I'd take John's advise and get a VOM on the pump to learn what's going on electrically.