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Posts
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Everything posted by topgun2
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O2R - Thank you so much for giving us the conclusion of your Service story. I am so happy that things worked out for you. I am often perplexed by the stories I hear in which what happens seems to be at the entire opposite end of the scale. I'm simply not sure what's the cause of this seemingly drastic difference between quick through responses that , "Oliver went above and beyond on this one" and the owners that report complete dissatisfaction with virtually anything done by anyone working at Oliver. Perhaps your story and how you handled the situation can serve as a "road map" for others to travel. Bill
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Below is the reply that I received an hour ago from Jason: "That's a tough one for me specifically as I have no idea about any of this or where to even find those graphics. Have you tried reaching out to technical support or service?" Bill p.s. I expect that it will take a bit of time before hearing back from Matt Duncan - as mentioned above - he only checks in with Oliver related subjects on an occasional basis.
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Both Jason and Matt have been sent PM's in this regard. Bill
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Nathan - I will mention this to Matt Duncan and to Jason Walmsley (who handles most if not all things tech related for Oliver and used to work directly for Matt). However, I can tell you that Matt is very well versed in computer tech. He and I did discuss this very possibility when we initially sat down in his old office and were looking for the specific computers and memory stick backups. An additional "problem" at this point will be to identify which computers and which memory sticks might have been involved with these graphics. I'll let you know what Matt and/or Jason have to say on the subject. Bill p.s. Yes, I am a moderator. All of the Moderators of the Forum are NOT employees of Oliver Travel Trailers, and are not compensated in any way by Oliver for the work we do here on the Forum (i.e. we are volunteers). Yes, since most of the moderators have been around Oliver (for more years than we might like to admit), we tend to know a bit of history and the former and current employees that were/are involved with both the travel trailers and other parts of the overall Oliver businesses. Perhaps this is good news and bad news. Good news is that we tend to know "stuff". Bad news is that we also know that Oliver is a family owned business that does not have very much (if any) "fat". That is - they have a very lean staff with most of the staff holding down multiple jobs. Therefore, I'm guessing that it may take a fair amount of time to even get a start on the project you'd like to do.
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Thanks for bringing this subject back up! From everything that I've been able to find out - The original graphics for virtually all Oliver's have been lost. When Matt Duncan left Oliver (he still does some work for Oliver from time to time on a consulting basis) and what one might call the Marketing Department was depleted of personnel, the computers and file backups were basically left unattended in the offices above the Sales floor. It appears as though the backup files were written over by "new" files and the "original graphic files" were also written over in much the same manner. More than likely all of this was done by personnel who were simply looking for access to a spare computer and had no idea of what these files represented. There still exits a small possibility that additional file copies exist but currently there is not the staff that is available to go look for them. Sorry! Bill
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That creek that is basically on your right as you take the drive up to Saint Elmo is full of hungry trout. Bill
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True Induction Stove Top will not turn on
topgun2 replied to Lamar's topic in Mechanical & Technical Tips
Keep working with the folks at Oliver. It sounds like they understand where you are coming from and, in my experience, they will do everything that they can to get you to where you want to be. If for any reason this situation doesn't seem to be progressing towards your desired end, I would not hesitate to get Jason Essary involved. And, if that doesn't work then I'd write a note to Scott Oliver telling him (respectfully) the situation and request his help in getting your Ollie the way you want it. Be sure to let us know how this situation is resolved for you. Bill -
IF you are worried about heat on your trip - you can use a Mr. Heater "Buddy" heater like THIS ONE. For over 20 years I've used one of these since they do not require electric and are reasonably good on propane usage. These heaters also come with CO and overall O2 sensors with automatic shutoff. Good luck and have fun on your trip! Bill p.s. These heaters are available at many WalMart's and Tractor Supply.
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6 or 7 consecutive for Wyoming. This will be number 21 for consecutive years in either Wyoming, Montana, Idaho or Colorado. Ya just don't know where the "stupid" fish are located! 😉 Bill
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Getting ready to leave at near the end of the month (June) for the rest of the summer. Got to get all of those "honey do's" done first!🥰
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Jason talks about registration fees in the video above. But for those that don't want to watch this video here is what he says: $100 per person from now to the end of June $150 per person from July 1st until close of "normal" registration - assume that this date will be announced later $200 per person from the close of "normal" registration for "late" registration Obviously, to save a bit of coin, registering before the end of June is less expensive. However, even though it appears as though the 2026 Rally will be well attended, the more of us that register "early" also greatly helps the folks at Oliver, helps the folks at the State Park and helps presenters and demonstrations with planning, ordering food, swag and venues for each of the activities. For those that might be worried about something happening that would prevent attendance after already paying your money, in the past up until a fairly late date prior to the Rally, Oliver has refunded most (if not all) of the Rally fees. Looking forward to seeing "old" friends and meeting a bunch of new folks too. Bill
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If you are attending (or still thinking about attending) this year's Rally and have NOT reserved a campsite, be sure to do this ASAP. When I reserved my site a couple of months ago, there were not very many sites left to choose from. Bill
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Zane - Most of us do not have your type of shades on our windows. I'd either call and/or open a Service ticket. Both of these can be done by clicking on the "Service" tab located in the dark blue area at the top of this page. Good luck. Bill
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Adding a Matching Rear Porch Light and some Front Lighting
topgun2 replied to jd1923's topic in Ollie Modifications
Basically I did the same with THESE LIGHTS. Fairly often I camp where there are bears. Certainly I do not want to step out the door and come face to face with something a bunch stronger than I am.😵💫 -
Portable solar panel with legacy elite 2 platinum package
topgun2 replied to Brian H.'s topic in General Discussion
No - there is not a "web store". However, Oliver does have a number of items for sale via the Parts/Service department. These things include grills, outdoor rugs, chairs, outdoor firepits and portable solar panels. Every now and then they will advertise "specials" here on the Forum. Bill -
Adding a Matching Rear Porch Light and some Front Lighting
topgun2 replied to jd1923's topic in Ollie Modifications
When Twist was in production I asked that the trailer be wired for a rear camera but I would supply and install my own camera. I decided that I would mount it in the spare tire cover. For security purposes this is a good place. However, for traveling down the road - not so much. The spray from wet roads makes this camera location virtually useless and even when its not raining it is difficult to use the camera in order to see beyond the vehicle that is directly behind me. Therefore, for driving, I now have another camera mounted in the usual high position (up near the marker lights) but still retain the lower camera too. If you decide to do as I did and mount a camera in the spare tire cover - PM me. The spare tire cover is NOT "in line" with the body nor the rear bumper. Because of this I needed to put a spacer in so as to compensate for the different angles. Bill -
Maxxfan Dome installation (previously orientation)
topgun2 replied to Townesw's topic in Ollie Modifications
Bill - Wonderful job - both on the install and the writeup! Almost makes me wish that my original fan would give up the ghost. 😉 Bill -
Portable solar panel with legacy elite 2 platinum package
topgun2 replied to Brian H.'s topic in General Discussion
Given the right time (sun) and place (security for the panels) then more is better. If you have the room and payload capacity to take the panels with you - then - why not? There is nothing to "hurt" and only more energy to gain. Bill -
I do not have your type of faucet in my trailer or home. However, these faucets virtually all have a cartridge inside and it appears to me that there is something stuck inside that. I'd look at your manuals to see what cartridge it uses and how to disassemble the top of the faucet in order to get to it. Good luck! Bill
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True Induction Stove Top will not turn on
topgun2 replied to Lamar's topic in Mechanical & Technical Tips
While the outlet itself may not be GFCI, it almost certainly is on a circuit that is GCFI controlled (i.e. is a slave off a GCFI). I'd suggest that you keep checking for another "tripped" GCFI. Bill -
A day to remember and a day to not forget.
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Sure - but... It's tinted glass - the bugs simply will not know what hit 'em.🪰🦟🐝
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REALLY nice toy! Bill
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Yep - James Oliver constructed the spice rack/paper towel holder for the very first Oliver made way back when - see below.
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Try a PM to SeaDawg. I know that she had this issue and a "local" (Florida) place solved the issue for her. Bill
