Jump to content
Sign in to follow this  
John E Davies

Monroe shock absorber warranty? Two blown and leaking!

Recommended Posts

My shocks are just over a year old, 6000 miles and two are blown. ;(

 

6E90740A-EE4D-4A70-95A2-79D002CD69FA.thumb.jpeg.4b77325201d25577978a56394c1830d8.jpeg

53A6A9DB-6645-4C6D-B0D1-2C0343CA2FFD.thumb.jpeg.df14b10fe5d4d3091d4fb4f9d9935ea3.jpeg

 

I think this is the correct part. ... http://www.monroe.com/en-US/e-catalog/555001/#

 

Can anyone confirm? The regular automotive Gas Magnum shocks have a lifetime warranty, any idea about these RV units? I have not yet called the Ollie factory.

 

https://images-na.ssl-images-amazon.com/images/I/71ITrU+GhyS.pdf

 

Is there a better shock available? These not impressive, nor are they especially cheap ($38 at Amazon),

 

Thanks.

 

John Davies

 

Spokane WA

  • Thanks 2

"Mouse":  2017 Legacy Elite II NARV (Not An RV) Two Beds, Hull Number 218, See my HOW TO threads: https://olivertraveltrailers.com/topic/john-e-davies-how-to-threads-and-tech-articles-links/

Tow Vehicle: 2013 Land Cruiser 200, 33" LT tires, airbags.

Share this post


Link to post
Share on other sites

John,

 

I'll get out there and have a look at mine. Yikes! It may be time to upgrade to a KYB or Bistein model I bet you could cross reference at the parts store.

 

BTW, how much tire pressure are you running. No flex in the tires puts more load on the shocks. I've been running 60 PSI, but the last trip I came home at about 45 psi. I went about 120 miles through Saline Valley on dirt, gravel, sand, rocks and washboard. Lowered the pressure to 25 as we started in and only filled them back up to 45 for the final leg home on the highway. Overall trip to the rally was a little over 6,000 miles.

  • Thanks 1

John


"I only exaggerate enough to compensate for being taken with a grain of salt."


LE2 #92 (sold),   Black Series HQ19   

Share this post


Link to post
Share on other sites

I contacted Service and they told me:

 

Monroe shocks are shipped to RV manufacturers and have no Monroe warranty. The shocks are covered in the 1 year Oliver trailer warranty.

 

It would be good to know if shocks bought locally or online would have the Lifetime Warranty. Maybe I will email Monroe.

 

I am just outside that time, but Jason graciously agreed to send me two at no charge. Thanks to Oliver Service!

 

As far as tire pressures go, I am running 60 psi at all times. If I venture onto potholed gravel I will lower them to 30. So far the unpaved roads I have used are not rough.

 

Well, I cannot log in to Monroe, I created an account and it will not accept my info. There is no email or phone number. Can someone please go here, log in and ask if the 555001 shocks have a lifetime warranty if purchased individually?

 

http://www.monroe.com/en-US/tech-talk/

 

Thanks

 

John Davies

 

Spokane WA

 

 


"Mouse":  2017 Legacy Elite II NARV (Not An RV) Two Beds, Hull Number 218, See my HOW TO threads: https://olivertraveltrailers.com/topic/john-e-davies-how-to-threads-and-tech-articles-links/

Tow Vehicle: 2013 Land Cruiser 200, 33" LT tires, airbags.

Share this post


Link to post
Share on other sites

John, that seems really unusual. I've got 12.5k on my trailer now, and it's seen it's share of rough roads, but the worst I can say about my shocks is that the front ones have a ton of road rash and corresponding rust starting to form on their front sides. No leaks at all.

  • Thanks 1

Snowball • 256 • 2018 Ford Raptor

Share this post


Link to post
Share on other sites

Check my shocks today. One of them is blown. I hope to have it taken care of by Oliver when I take it down for service in 2 weeks. The other item in need of replacement is bathroom vent van. RV is still under warranty until December. I have hull number 412.


Share this post


Link to post
Share on other sites

Oliver service once again was great. I did have a blown shock that was replaced, vent fan replaced and bathroom mirror was replaced. The mirror was flaking. I did pay to have wheel bearing repacked. I have been told that service will move to a another building as well possibly in the spring.

  • Like 1
  • Thanks 2

Share this post


Link to post
Share on other sites
Posted (edited)

Our OEII is less than 2 years old and all shock bushings are pretty severely cracked - probably have been that way for some time. Trailer has about 6,500 miles on it.  Nothing off road or weird. 

Edited by GarryandKristi

Garry and Kristi

 

Apex, NC

 

 

2018 Oliver Elite II Hull 372

 

 

TV 2015 Ram 1500 3.0 L EcoDiesel

GANCSCTNVAmed.jpg

 

 

 

Share this post


Link to post
Share on other sites
Posted (edited)
12 hours ago, GarryandKristi said:

Our OEII is less than 2 years old and all shock bushings are pretty severely cracked - probably have been that way for some time. Trailer has about 6,500 miles on it.  Nothing off road or weird. 

Maybe the nuts were overtightened? Compare them to the second picture in this thread. They should be squeezed to eliminate any gaps, plus a little bit more, but not super tight.

John Davies

Spokane WA

Edited by John E Davies

"Mouse":  2017 Legacy Elite II NARV (Not An RV) Two Beds, Hull Number 218, See my HOW TO threads: https://olivertraveltrailers.com/topic/john-e-davies-how-to-threads-and-tech-articles-links/

Tow Vehicle: 2013 Land Cruiser 200, 33" LT tires, airbags.

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×
×
  • Create New...