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Whenever I'm in my Ollie, I find myself thinking, "This is a great trailer. I love it!" And then I read something like this: https://www.autoevolution.com/news/youtuber-goes-dark-after-getting-legal-threats-from-big-name-rv-brand-238585.html I know it's confirmation bias, but this article makes me feel good about my Ollie. I feel bad for those folks mentioned in the article, but I feel even better about my decision to drop the $$ for the Oliver. Yes, I've had a couple minor issues but really, compared to this article and hundreds of similar articles, my issues are nothing. And the best part is that whatever little issue I have, I can get immediate personal attention from the service department. It seems that a lot of people who buy SOB trailers have a lot of problems and when they try to get help, well, good luck with that. So, thank you OTT for selling me a quality product and keeping me far away from all those headaches.

Contacting Support & Using the Service Portal Service Portal: https://support.olivertraveltrailers.com/portal/en/home This is a website that allows you to login and view all of your open tickets as well as your history of tickets with us. This is just like a credit card website with security. Whatever email is used to initially create the login is the only way you can login. You can change your email but it requires you to login with the original email used and then manage your profile to change the email. We cannot change this from our side for security reasons. If you email us using multiple emails this causes the system to create multiple accounts which means your tickets are not all kept in the same location and you may not be able to see all of your history with us. Support Email: support@olivertraveltrailers.com When you email us at the above email our system automatically creates a new ticket unless you are replying on an old email from us. For responses to an existing ticket it is best to respond so that the system keeps the new email with the communication we have already had in the past. For new issues it is best to send a new email so that our previous communication doesn't get overwhelming clustered. It is important that you have a primary email that you use as this is what registers who you are in our system and provides us with all of your information so we can help faster. When using a different email than what we have, we have no idea who we are speaking with, what camper you have, what history communication we may have been speaking with you about, etc... This is also true if a spouse or friend reaches out to us on your behalf. We will not know who we are speaking with regarding camper information unless a VIN number is provided. This will also separate the history of this communication from the other email account used and we may not have all the information needed to assist the best we can.

Nobody was ever sorry he bought the best there is.

Agree, Ollie is the best decision we made when buying a camper! We camped mostly in tents and then later in campers. Camping with Ollie has given the best camping experiences Debbie and I have had since being married over 50 years.

I use “The Collar” lock with a 2” ball with the shank cut off locked in the hitch. When gone for more than a week I also park my rusty K20 in front of it. With the threat of tetanus and the added bonus of a manual transmission I feel as though most bases are covered

After a lot of due diligence and briefly looking at a few other brands, the quality we saw during our factory tour sold us! We are very happy with our 2020 OLEll. Everything you need and nothing you don’t. 😊

Those of you who work mods as often as I do may want to take advantage of this sale! I need 15+ ft of two colors to install a rear solar port. Bought 50 ft each color to have extra on hand at this price. Lowes has been clearing out bulk stock to sell pre-packages rolls. Only the white and green is at this price. Black is more $, red not available. I will use white for B+ and green for B-. I’m working now on a project, moving all DC buses, switches, breakers and fuses out from under the street-side bed to access under dinette seat instead. More on that later. Inflation fighter if you need any wire!

I work my own service, do not count on companies or the work of others... But inherent product quality is why we are all here as Oliver Owners! I have learned, and it took me most of my life to understand, that faith in good decisions, that we feel good about, outweighs fear in imagining alternatives. I will not, and do NOT watch the cr@p that is common with many YouTube videos and the like that promote fear over promise, period! It is the ethics base of our family, to which I/we stand (can I say PERIOD, again)? You/we made a good choice, enjoy the trip, fear less!

Forgot to show the parents: ROCO and MIMI. We should dedicate a page to Ollie pets! Maybe it has already been done.

Instead of pulling the stabilizer jack fuses every time, we added a short terminal strip and (3) 30A SPST toggle switches under the dinette seat to disable the stabilizer jacks. Since these photos were taken I've replaced the terminal strip shown with one that has an insulating cover over the connections. White PVC (?) angle is 1.5" corner guard from https://www.wallguard.com 30A toggle switches are Cole Hersee #202086 from Defender.com, $5.99 each in 2020.

I second the recommendations for both Davis Mountains SP and the McDonald Observatory. A few nights each week the Observatory has a Star Party evening with lots of telescopes set up and guides to show where certain stars and constellations are in the sky. On a cloudless night it’s pretty fascinating. The 1800’s Army Post of Fort Davis is a National Parks site and is also worth a visit. Mike

Jumping from a pop-up truck camper to the Oliver was one of the best decisions we have made. A bad inverter breaker right after pick-up and the AC heating element on the Norcold fridge are the 2 things we dealt with. Oliver sent a replacement breaker, and the fridge heating element was covered by Norcold and replaced by a local RV place. The build quality is second to none.

Same, but around my hoist post using a high security Stanley lock.

It is a true Michigan classic in that while it only has 55k orig miles, MI road salt has gotten to it.

@Mike Spies The search window is your friend here on the forum. 😊 There are lots of topics that have been discussed previously which you may find helpful. Here is a link from a previous older post on locking down an Oliver. I agree with @John Dorrer the proven lock is likely the best in the industry as far as securing your hitch. Fortunately there have not been many reports of stolen Olivers. 👍🏻

Thank you for these links. We will visit here on our return from the Texas Rally this October! Davis Mountains State Park — Texas Parks & Wildlife Department

There is another thread here on the forum that discusses hitch locks. YouTube has some demonstrations of locks being broken. Since I knew I was going to boondock a lot this year, I upgraded my hitch locks (I use two) including one around the collar (stays on even when I'm towing) and then a Ft Knox Locks. I can't seem to get my photo to upload, but you can find these online. https://ftknoxlocks.com/

May I suggest Fort Davis --- where you can see the historic Fort Davis, go to the McDonald Observatory (make reservations ahead of time!) and visit the Chihuanhuan Desert Nature Center? https://www.nps.gov/foda/index.htm http://mcdonaldobservatory.org/ http://www.cdri.org/

Understanding the Support Tickets How do I create a support ticket? All voicemails to phone support or parts & service automatically creates a support ticket in the proper department initiating a return call request. Keep in mind that we work through returning calls in the order they were received unless it is an emergency situation. All emails sent to support@olivertraveltrailers.com will automatically create a support ticket based on your emails subject line and it will automatically pull in your information as long as the email you used is in our system in your account. If you are submitting a new request, please send it as a new email not as a reply to an old email. This will help to speed up the response If you are contacting regarding an open/ongoing issue it is best to reply to the email chain and it will automatically flag the open current ticket for review and bump it up on our list. You can visit the Owners service page on our website or the forum main page and click the "Submit Ticket" button You can contact us via phone and the phone support personnel should create a ticket for you if one does not already exist. What to do if you have multiple issues? You can list all of your issues in a single ticket. If you choose this method, please list the issues in bullet format if possible to ensure all issues are captured properly. You can create an individual ticket for each issue if you prefer. Why was my ticket split into multiple tickets? We might split your ticket into multiple tickets for communication with the vendor or manufacturer of the component so that everything stays organized and we can work with the vendor to get the issue resolved as quickly as possible. Why were my tickets merged into a single ticket? We might merge multiple tickets into a single ticket when necessary: Multiple tickets but the same issue Similar issues Cause/Correction resolves multiple issues reported Example: Fridge does not work on AC power & A/C Inoperative where the cause was found to be an issue with the incoming shore power which means the true issue was "No 120v power". This is common as a camper equipped with an inverter could still be supplying power to the Microwave and Receptacles making it seem like 120v power was working. All issues are scheduled for service either here or at a 3rd party service center and should be resolved at one time under a single work order.

NO. I wrap them around the tongue and use a heavy duty lock.

3 weeks old. 3 boys and a girl.

@mossemi I am not sure which version of software it started with but if you update to the newest official release you should be good. I was interested in trying the beta because it has the new Orion XS displayed. It is smart to wait for the official release because then all the bugs will have been worked out. Mike

Lance, that truck is a classic, the rust is just an added feature! Mike

As a longtime terrier owner & lover, those pups are way too cute. Sorry to say that my Krunch has put her foot down and said my Border Terrier Nick is the last terrier I get to have.☹️ Mossey

Thanks, Ronbrink- appreciate the feedback and the idea of pulling the jack fuses is not something I would have considered.

Any or all of the measures you mentioned, but at minimum a hitch lock and securing the safety chains. Some owners also remove the stabilizer jack fuses, when deployed they serve as an anchor.

Thanks, Jason. The group has been very welcoming and helpful beyond my expectations thus far. Looking forward to learning more as time goes on.

As noted by @Patriot -- I frequently check the fasteners after travel. I have my tires at 55#. However, a couple of rough washboard roads have convinced me to lower my tire pressure more. Even though I go really slow, the vibration impacts everything. This last trip, I opened the Truma AquaGo WH (outside panel) to turn it on, and discovered a screw sitting against the panel door. It took me a while to figure out where it came from. That required me to go buy a TORX screwdriver (star-shaped), and Blue (medium) Locktite. I also purchased some other new tools this week, for dealing with Zerks. But that's another story. I wish we had a "recommended tools" list on the OTT Service Knowledge Base (a more robust list, I should say)... because sometimes you find a need and no hardware within distance.

Texas is not a boondocking state, unless you like Walmart. My preference out of SA going west is Balmoreah State Park past Ft. Stockton, then one of the Arizona state parks the next night. I've done a straight run to Arizona State Park for night one, but you have to enjoy 12 hour driving days. El Paso is 500 miles, slightly uphill and usually into the wind. Watch your gas levels. Even on I-10 it can be lonely out there..

Split Rock Lighthouse (two harbors, near duluth) haven't stayed there yet, but the new Shipwreck campground gets rave reviews. Great trails and lots to do, see, and eat around Split Rock, Two Harbors, and of course, Duluth. Grand Marais is about as close to Canada as you'll get on the shore. Great community. My brother's in-laws live there in summers. Campground is big, right on the lake. Artsy little community, great folk school. Don't miss the big Ben Franklin. It's way more than the old dime stores of yore. Even and Oles pizza. Good walleye fish fry in any number of spots. Come back a different route. Visit Leech Lake, Bemidji, maybe gooseberry falls, Brainerd. Little Brainerd booms in summer and also winter ice fishing season. They even have a nice (smaller) Costco. Nearby Crosby is a biicyclists paradise, and a busy little town. I enjoy poking around Nisswa too. No shortage of good food in the Brainerd area. Avoid, if you can, going through the twin cities (Minneapolis/St. Paul.) I35 is old, and congested. I often go up through Wisconsin, but then, I have family there, too. Have a great time. Take lots of long sleeves and long pants lightweight. Minnesota mosquitos are the unofficial state bird.

Oliver is most likely installing the 6 on 5.5 hubs on both axle sizes, maybe to keep the wheels universal on all builds. I have the D35 axle with the 6-bolt pattern.

Very nicely stated. We will likely all at some time feel the pain of these spring failures, but OTT will certainly have far more difficulties than we will. It is for this reason that I hold OTT totally NOT at fault in any way for these springs failing. IMHO, this is a Dexter OEM issue. GJ

Very good call, IMO. A SHORT RANT: It's always a good thing to get your rig & TV weighed every once in a while - we do our's at the beginning of winter and spring because our load-outs are different for each season. D & I ran into another RV'er (AS type) a couple months ago at Picacho Peak SP in AZ. We discussed GVWR - both trailer and TV. He was new to RV'ing and literally had no clue that GVWR is the maximum loaded weight of the TV (or trailer), as determined by the manufacturer and is placarded on both. He didn't know that the GVWR isn't just the weight of passengers and cargo but also the vehicle itself. I explained that the gross vehicle weight rating is all about safety. So we did a little drill - we located his placarded GVWR sticker on his TV and learned that the "useful cargo load" on his brand new Titan was 1,250lbs. On the back of an envelope we added up the weights of everything the Titan was hauling. You guessed it, with the 2 passengers, his 300# topper, camping gear, and the AS tongue weight of 950 (way over the 9-11% target wt. for a 7200# rig) - he was over his MAX cargo load by an unsafe margin. He said, "Holy crap, I need a bigger truck!" "Yup, or just pay attention to your equipment and respective weights", but that was my "inside voice." We did the same drill for his AS and discovered he was over his GVWR by several hundred pounds. The conversation went into liability issues should he perform an unsuccessful emergency stop while towing with an overloaded rig and TV - subsequently damaging property and/or causing injury. He got the point and was thankful for the conversation. He explained that no one advised him of this information during his recent purchases of the AS and Titan. The dude isn't probably the only one out there on the road without a clue about this basic, yet important topic. Admittedly, preaching to the choir here - but not only should we take this topic seriously but we can also be watchful for those like this guy and get the word out. Wouldn't be surprised if he's converted his Titan into a new 1-Ton diesel by now... HA!

Mountainman198, Just to reinforce what you said above, I also spoke to Mike this morning on the subject of center bolt concern and he advised that his own production department had brought this to his attention after I sent him a picture of my axle and springs late last week. They in fact noted that our trailers had an underspring set up which would require a change in the bolt application. (Apparently, most TTs have oversprung setups.) They had already changed the product production protocols for our trailers before anyone on our side contacted them on the issue. Any YES, anyone ordering springs should specifically mention that they are being put on an Oliver TT. He also provided that "yes, they use a much thicker brass sleeve in their springs than the industry standard. This in no way affects the reuse of our existing bolts. It's just beefier, stronger, and longer lasting than what most use in their products. Relative to "other sources" for springs, he stated that there are no other manufactures of springs in the US that use the quality of metal that they use. (Take that comment for whatever it's worth). I will say this however, If you want the "best" of something, then it is by definition is a "sole source" acquisition (Oliver trailers are a good example of that. ) Finally, Mike commented several times about how impressed he is with the Oliver TT owner community. Thus far, I am very impressed with ALCAN's attention to detail and their customer service. My springs should be installed by the first of next week [18th(ish)] so I'll report back. Paul (2 HOBOS), hull 414 ON A SIDE NOTE: The reason I sent him a picture of our axle assembly last week was that he suggested that perhaps I wanted to consider upgrading the equalizer (point where front and rear springs attach just between the tires) to a MorRyde equalizer which considerably improves the ride. At that juncture I informed him that I had already been in contact with MorRyde and after much back-and-forth data swapping with them, MorRyde determined that their product was not applicable to our trailers since we have an undersprung leaf setup which doesn't allow enough clearance between the top of the axle and the trailer frame for their product use. Mike was confused by that until I sent him a picture of our assembly so he could see what I was talking about. This is the pic that their production folks looked at and immediately realized our trailers were an "underslung" design which caused them to change the bolt setup. Hope this was enlightening.

Just how long is that wish list?🤑

@Nancy_D, we have a Norcold 3-way refrigerator and use it to freeze the blue freezer bricks. We typically use 6 bricks, in 2 groups of three and rotate the groups as needed to refreeze them. Typically this is a daily rotation. We have added supplemental fans mounted at the rear of our Norcold refrigerator, which make a significant improvement in the cooling capabilities of the Norcold refrigerator, especially when outdoor temperatures are high. If you encounter problems with you refrigerator, I recommend use considering the Beech Lane Refrigerator Fans The freezer bricks always refreeze overnight. I don't know exactly how long they take to refreeze, which will vary somewhat depending on the outside temperature and activity opening the door.