Rivernerd

I just completed the mounting of our Tire Minder TPMS booster, following your excellent instructions and photos. I am pleased with the location of the booster and the relative ease of installation, relying on your post. Thanks for posting!

Agreed. Unless and until Oliver deletes the present Indemnification paragraph in its Terms and Conditions for the Rewards Program, and substitutes language providing the opposite, i.e., that Oliver will fully defend and indemnify Oliver owners if they get sued for personal injuries incurred when showing their Oliver, I will not be signing up.

Strange that Oliver would promote the sale of toy haulers when they don't make one. I agree with John Davies: does this thread belong on the Oliver Forum?

To avoid any further confusion, I have included in the quote above the sentence preceding the sentence you quoted in your post. The "indemnity provision in Oliver's Terms and Conditions" is the source of my concern, not any language found in the Waiver of Liability, Assumption of Risk and Hold Harmless document.

That language is not in the Waiver of Liability, Assumption of Risk and Hold Harmless Agreement. The Indemnification language is found in Oliver's Terms and Conditions applicable to the Rewards Program. If you sign up for the Rewards Program, you are bound by Oliver's published Terms and Conditions.

When you receive the replacement EMS, I would apply red Loctite to the attachment screws, precisely because we take our trailers "bouncing down the highway." In fact, I now plan to take the cover off the EMS in our Elite II and apply red Loctite to the mounting screws before our next adventure. Thanks for posting.

35 years of litigation practice confirmed the truth of this observation to me. Yet, the odds are very low (but not zero) that the tightly-drafted Waiver of Liability, Assumption of Risk and Hold Harmless agreement being required by Oliver as part of the new rewards program will not be enforced. I appreciate Oliver investing the $$$$ to get it drafted, and insisting that it be executed before a trailer is shown. Of greater financial concern to me than the possibility that the agreement will not ultimately be enforced, is that many thousands of $$$$ must be spent on attorneys to defend the claim before a decision regarding the effect of that document is ever made. In this country, defendants in such cases get to pay their own attorneys, "win, lose or draw." Much expensive motion practice by defense counsel is required before the enforceability of that document is even presented to the judge for decision. That is one reason we have an umbrella insurance policy, in case our regular homeowners' policy, and our vehicle insurance on the trailer, don't cover such a claim. We hope our insurance carrier will get to pay defense counsel to try to get the claim dismissed, not us. That is why the indemnity provision in Oliver's Terms and Conditions is so critical. As presently drafted, not only must an unlucky Oliver owner pay its own attorney(s) to defend the claim, but Oliver's attorneys as well! As I have noted in earlier posts, I would only be willing to sign up for the program if Oliver deleted that Indemnification language, and substituted in its place a covenant to fully defend, indemnify and hold harmless Oliver owners who get sued for injuries incurred when showing a trailer. Then, an unlucky owner who gets sued should tender defense of any such claim to Oliver, and Oliver (or more likely its insurers) would be obligated to retain and pay defense counsel. It would then be Oliver's obligation to get the Waiver of Liability, Assumption of Risk and Hold Harmless agreement enforced, and the claim dismissed. No risk of financial ruin for the unlucky owner. In my view, Oliver should assume this legal obligation, and simply pay the additional insurance premiums to cover that contractual commitment. Given the very small odds of such a claim even being made, the additional premiums for such coverage should be relatively low. I believe the profit from the increased sales, and the goodwill with its existing owners, would more than cover the cost of the additional premiums. But that is a business decision only Oliver can make. Unless and until they do what I believe to be the "right thing," this retired lawyer will not be opting in to the Rewards Program.

Here is a link to the "Review and Sign" page that Matt sent me yesterday. https://olivertt.eversign.com/document/6de0db0844e943999cdaeb43606ccc47-bfec2ff9138843c0bc12e48d1a8391ba/sign

Glad all went well. How did you resolve the "hot, then lukewarm" water issue?

Understood. But, I, for one, have never agreed in writing to "fully defend and indemnify" the manufacturer of the camper, the company that made my car, or the builder of my home, if someone I invite to join me inside it decides to sue them for negligence. In my view, it is unfair for Oliver to include such an agreement in its non-negotiable Terms and Conditions.

Please forgive me if this is a dumb question, but how do you "drain fresh water out of the shower from time to time" without that water draining into the gray tank?

I have reviewed the Waiver of Liability, Assumption of Risk and Indemnification document Matt Duncan sent me. It is tightly and carefully crafted. Requiring those who view an Oliver trailer to execute this document should provide as much protection as can reasonably be provided to the Oliver owner showing a trailer from suit by an injured third party. Not incidentally, it also protects Oliver Travel Trailers. But, no such document can be 100% enforceable in every state, by every judge. But in my judgment, that is not enough to persuade me to sign up, given the Indemnification language quoted in my earlier post from the Terms and Conditions for the Reward Program. Were Oliver to get sued by someone injured during a trailer tour, that indemnification language allows Oliver to drag you into such a suit, even if you were not already a defendant, and make you pay Oliver's attorneys' fees and pay all of any judgment in favor of the plaintiff. You would likely get dragged in, and incur attorneys' fee expenses, before a decision was made about the enforceability of the Waiver of Liability, Assumption of Risk and Indemnification document. This could ultimately add up to hundreds of thousands of dollars (maybe millions in Texas or California). Although the odds of getting sued are very low, the result could still be financial ruin for the unlucky Oliver owner--but not for Oliver or its insurer. If, instead of shifting the burden of defense and indemnity to the Oliver trailer owner, Oliver's Terms and Conditions accepted responsibility to "fully defend and indemnify" the trailer owner in the event such a suit is commenced, I would be willing to sign up. Such a change would, in my judgment, also be fair. Should an Oliver trailer owner be required to take even a very small chance of financial ruin in order to participate in the Rewards Program? Or, since Oliver receives a significant financial benefit from Oliver owners showing their trailers, should not Oliver bear that risk? In my view, it is more than fair for Oliver to "watch the back" of the owner, not the other way around. When I was practicing law, I would not have advised any client to sign up for the Rewards Program under the existing Terms and Conditions, even with Oliver requiring execution of the Waiver of Liability, Assumption of Risk and Indemnification document. And, I plan to follow my own advice--we will not be signing up unless and until Oliver removes the present Indemnification paragraph and substitutes "we've got your back" language in its stead.

I would like to see a copy of that Hold Harmless Agreement. While requiring the Hold Harmless is a positive step for Oliver to take, it still does not outweigh the effect of the Indemnification paragraph in the Terms and Conditions. If Oliver removes that Indemnification language, and in its place promises to "fully defend and indemnify" any Oliver owner who shows a trailer to a prospective purchaser, then the new Rewards Program would be much more attractive. As presently written, I believe it is a remarkably bad deal.

We will not be signing up. The $20 annual "debit" against rewards, and the indemnification language in the Terms and Conditions are more than sufficient to persuade us to "Just Say No." The Indemnification paragraph reads: "9. Indemnification You agree to defend, indemnify and hold Oliver, its subsidiaries, affiliates, partners, licensors, officers, directors, employees, and agents harmless for any loss, damages or costs, including reasonable attorneys' fees, resulting from any third-party claim, action, or demand resulting from your participation in the Rewards Program in violation of any law, rule, regulation or these Terms." This means that if someone gets hurt when you are showing your Oliver and includes Oliver as a defendant in an ensuing personal injury suit along with you, you get to pay not only your defense costs, but Oliver's defense costs, and to pay any resulting judgment not only against you, but against Oliver. No rewards program provides sufficient incentive for us to assume this kind of financial exposure. We left Hohenwald with high regard for Oliver's Sales and Service team. Reviewing the Terms and Conditions of the new rewards program has diminished, not enhanced, our view of Oliver Travel Trailers as a company.

That is why, when I winterized our Elite II, I placed the "regular" Truma filter screen in the lower right side of the AquaGo, and our Truma Antifreeze filter in the galley sink. The one in the sink serves as a reminder that the water system is winterized. And, I don't have to remember where I put it! When dewinterizing next spring, the Antifreeze kit will go back in the AquaGo.

Yes. But, I recommend carrying a 1-Gallon Ziploc bag in which to enclose the connection between the 30A two cords. Cut a hole in the side opposite the bag opening for one cord, tape up that hole with Goorilla tape, insert the cord connections, and press the other side closed. This helps keep rain water and condensation out of the open connection between the cords.

The low-level buzz is normal when using the Truma antifreeze kit. During our 6-day cold-weather trip from Hohenwald back to Idaho last November, we left the Truma antifreeze unit installed 24/7. When camped for the night, we turned on the propane and set the Truma AquaGo to either Eco or Comfort mode, which not only provided hot water when we needed it, but kept the Truma AquaGo from freezing. When on the road during the day, we turned off the propane and set the Truma AquaGo to Antifreeze mode. That kept it from freezing while we were on the road, without having to leave the propane on. But when Antifreeze mode was turned on, there was always that low buzzing sound emanating from the Truma AquaGo.

Are you thinking of putting it inside the refrigerator itself, or on the back of the fridge (maybe accessed from one of the removable panels on the curb side?) I like the idea, but I'm not sure where I would adhere the unit.

Careful examination of the blades on the switch in good light should reveal which ones have scratches on them and which ones don't. The scratches, of course, indicate that they were originally used. The three unused blades might even be a bit dusty already, which would also indicate that the other terminals were the ones that were originally connected.

Yes. The wall control can get accidentally bumped into clean mode. Once that happens, the Aquago will stay in clean mode until the sequence detailed in my earlier post is followed. The question asked by bhncb above is also relevant. In your shoes, unless you have recently done so, I would get some Truma decalcification tablets, run the clean cycle and see if that solves the problem.

As you are coming to my neck of the woods, I hope you can get your hot water working. It is indeed cold in Idaho this winter. So, I will ask some potentially stupid questions, in case you haven't thought of these steps already. Have you verified that your propane flow is consistent, perhaps by testing the cook top flame? Have you verified that the water temperature is the same at both the kitchen faucet and the bath? Have you tested the Truma Aquago in both Eco and Comfort mode? Have you let the hot water run for 30 seconds to a minute, to verify if the temperature remains lukewarm the entire time? Have you "rebooted" the Aquago? This is the "reboot" sequence: Power ON the Truma unit at the main power switch (which is the one on the unit, accessible only from the outside, not the wall control inside). Then, on the wall control, turn the water heater OFF Wait a few seconds, then turn the power to ON at the wall control. The AquaGo should now be ready to produce hot water). Have you verified that the Aquago is not stuck in clean mode? If not, you might try this sequence: None of these steps are directly linked to the "hot, then lukewarm" issue you describe. But, if I were heading to Sun Valley, I would work through all these steps before I resigned myself to having no hot water in January in Idaho! Good luck!

See this video for the location of the black tank flush valve, on models that are not "newer." The valve appears to be accessible under the front dinette seat, on the aft side of the black tank under the toilet.

Thanks! The steps you listed worked.

In a post this morning, Jason Essary advised that inactive service tickets will be automatically closed after 45 days. He noted: "Closed tickets will remain in your history file and can be reviewed at any time but are no longer active." I have submitted at least 6 service tickets. They appeared on the online Service portal once I created them, but they have all disappeared from that portal once they were addressed. When I logged on to the Service page on the Oliver website and searched for my tickets today, no tickets were found. I had presumed this was because they had all been resolved, and that any service ticket history log is not accessible to owners. But Jason's comment quoted above suggests otherwise. Do you other folks have access to your service ticket history via the Oliver Service web portal? If so, how?

You raise an excellent point. I can't comment on the physics, but I have found Jason Essary to be THE source of reliable information on Oliver Travel Trailers. As he recommends attaching pressurized water to the rear inlet port, and then turning the water pump on, I plan to do just as he instructs in the video when dewinterizing my Elite II. It would be prudent to place the water pressure regulator supplied by Oliver on the inlet side of the water hose, just as you should do when attaching a hose to the City Water port, to ensure that the input water pressure is not too high.