Jump to content

Recommended Posts

We will be picking up our 2021 LII trailer in July so I thought I would download the manuals to get myself acquainted with it.  I know we will have help on pickup day.  I noticed after I downloaded the manual the section on electrical was missing the diagrams.  Will we be getting an actual printed manual when we get our trailer?  will it have the diagrams that are missing in the download version?

Link to post
Share on other sites

DonnaScott73,


First congrats on your Ollie delivery date! 
To answer your question, we took delivery last June 16th and we did receive hard copies of the manuals. They are really handy and well done. As far as I know you still get a printed copy. We were told by our sales person that we would receive an electrical schematic or diagram for our Ollie on delivery day. Unfortunately we did not receive a diagram. We did spend a long time going over our Ollie on delivery day, just something to consider and prepare for. There is a lot of information flowing on delivery day sorta - like drinking from a fire hose. 
A few months ago we asked via an email to OTT service for an electrical schematic/diagram. We still have not received an electrical schematic for our Oliver. It sure would be nice to have one. I don’t know if an electrical schematic is provided for 2021 model Ollies or not. Maybe someone else will chime in.

Again welcome and congrats!

-Patriot

Edited by Patriot
  • Like 1

2020 Ford F-250 6.7 liter Powerstroke Lariat Ultimate “Tremor” High Cap tow pkg  - 2020 OLEII - Hull #634 

 

Link to post
Share on other sites

It sounds as if somebody dropped the ball in Hohenwald, neither the 2020 nor the 2021 online Owner Manuals have any wiring diagrams (only a battery hookup one)..... but you can look at the 2019 images (starting on page 38) and that will give you a general idea.

There are a few mistakes on the Oliver University pages, but mostly they are omissions of little things like a fuse box pamphlet. Electrical diagrams are critical, and needed by any owner or RV tech that is trying to troubleshoot or repair a problem. I personally would be quite upset if I had none, and especially so if I had to wait a couple of years to get them. Maybe it is time to get on the phone and raise a little hell? Figuratively speaking.

John Davies

Spokane WA

Edited by John E Davies
  • Thanks 1
  • Like 3

"Mouse":  2017 Legacy Elite II NARV (Not An RV) Two Beds, Hull Number 218, See my HOW TO threads: https://olivertraveltrailers.com/topic/john-e-davies-how-to-threads-and-tech-articles-links/

Tow Vehicle: 2013 Land Cruiser 200, 33" LT tires, airbags.

Link to post
Share on other sites

I've asked Service (Jason) and Sales (Phil) for them by email and phone.  No luck.  I know of several owners that are asking.  It's crazy.  I've opened a handful of tickets just because I don't have the electrical diagrams - simple questions that could have been answered.  For someone who loves to work on their Ollie, I have it listed as my number one quality issue / gripe by far.  Now I know Patriot is after them too.

I'm going to open a service ticket and see where that gets me.  

Edited by NCeagle
  • Like 4

John and Anita

2020 Oliver Elite II, Hull 688

Tow Vehicle:  2006 Silverado 2500HD Crew Cab.  6.6L Duramax

States Visited Map

Link to post
Share on other sites

Thanks everyone. I can see why they wouldn't have them online as anyone could download them (like another trailer manufacturer) but they really need to be provided to Olie owners, so I too will inquire from my sales rep,  Anita

  • Like 3
Link to post
Share on other sites
5 hours ago, DonnaScott73 said:

Thanks everyone. I can see why they wouldn't have them online as anyone could download them (like another trailer manufacturer) but they really need to be provided to Olie owners, so I too will inquire from my sales rep,  Anita

They could include it in the owners packet at delivery . . . . . or email.

I wonder if the reason they don't is that the wiring changes throughout the model year.

Ray and Susan Huff

Elite II Twin "Pearl" - Hull#699; delivered December 7, 2020

2013 F350 6.7l diesel Super Duty 4x4 long bed crew cab

2017 Leisure Travel Van Unity Twin Bed (sold)

AZARCACOGAHIIDILKSLAMSMONENVNMOKORSCTNTX

States map oliver.jpg

Link to post
Share on other sites

I’ve asked Oliver  for the electrical plans for our 2020 E2 several times... the answer has been no... simple as that.. the reason I was given was they are worried about competitors getting a hold of them ...

  • Haha 4
  • Wow 1

Mark & Deb..2020 Elite II..Dearie..Hull #685..2016 Tundra

 

AZARCAFLMSNMOKPATNTXsm.jpg

 

Link to post
Share on other sites
  • Moderators

Given the quality of Oliver wiring at times, I think they'd be more worried about lawyers than competitors.

Shocked Cat GIF

  • Like 1
  • Haha 2
  • Sad 1

Snowball • The world's only spherical Ollie

Link to post
Share on other sites

I actually was told this a couple of years back when I requested a digital owners manual for another RV brand, and when I told them I most assuredly would not release any of the info publicly, they cheerfully sent it to me, diagrams included. This was for an Earthcruiser.... which indeed have very high tech and unusual features intended for around the world travelers, like reverse osmosis grey water filtration and dc air conditioning. They sell a tiny handful of them annually and those cost half million bucks.

Nothing in an Ollie is remotely out of the mainstream for a travel trailer. The lithium package is neat, but definitely a work in progress, and other makers already offer one. So......? Keep digging owners. It is time to contact the boss man. A true solution awaits. In your shoes that reply would really get me worked up! 😳

John Davies

Spoksne WA

Edited by John E Davies
  • Like 1

"Mouse":  2017 Legacy Elite II NARV (Not An RV) Two Beds, Hull Number 218, See my HOW TO threads: https://olivertraveltrailers.com/topic/john-e-davies-how-to-threads-and-tech-articles-links/

Tow Vehicle: 2013 Land Cruiser 200, 33" LT tires, airbags.

Link to post
Share on other sites

I did PM our sales rep and am awaiting her response. I will keep you guys posted on this subject.  I did look at the 2019 online manual as John suggested.  It at least gave me some idea of where everything is.

  • Thanks 2
Link to post
Share on other sites

And I did open a ticket and Jason is checking on it again.  He told me again that Service doesn't even have them and he's asked multiple times.  If this is a dead end, I may have to take the time to build one for 688 - I can use the 2019 schematics as the baseline and I know many of the changes now from questions to OTT and digging around myself.  I hate the idea of having to get service someday and the service guys having to cut open and dig around in the Ollie just to figure out what is what.  😞 

John and Anita

2020 Oliver Elite II, Hull 688

Tow Vehicle:  2006 Silverado 2500HD Crew Cab.  6.6L Duramax

States Visited Map

Link to post
Share on other sites

Just picked up my trailer yesterday, wednesday. The manuals are copied and bound together in thick booka, one for standard equipment, one for options and an owner manual. My binding has failed and pages are falling out - just an aside. You get all manuals, even if you don't have that appliance/equipment. There are no wiring diagrams or information provided. I asked about wiring, and the delivery person could sort of explain where each wire was. He knew more about some than others. I was pleased to find access ports to all connections. The wiring is not "clean", but it is functional.

I was told that they had no diagrams to provide, and have asked for a diagram, just like in a vehicle. There is nothing proprietary about the wiring that needs to be protected. I just don't think that they use a diagram. There are diagrams showing component placement, but does not show the wiring between the components. I would like to see the size of wiring used, where it is run and how.

      

2014 Toyota Tacoma 4x4

2021 Elite I #758       

      image.png.d972b5fc86270818b1e0f030bfaa433a.pngMap of Provinces I Visited

Link to post
Share on other sites

Strange that the wiring electrician wouldn't have a diagram in front of him to ensure he was using the right wires for everthing since there are several different load requirements.

Link to post
Share on other sites

My guess is  Oliver Production has great wiring diagrams.   They just don’t want us to have them, don’t understand why.   I plan to pester  whatever management I can locate when I take delivery early May.   In the meantime, Ive downloaded the 2019 version.   If you don’t have the Solar Pro package, I would assume it was nearly the same. If there are significant changes, please share.   Thanks.

2021 Legacy Elite II (ordered); 2019 Legacy Elite #431 (sold); 2019 Ford F-150 FX4 5.0 V8

Link to post
Share on other sites
  • Moderators

The production team does not need a wiring diagram. Early in the build of every new Oliver a custom wiring harness is installed. Said harness can handle any and all options the customer orders. Wiring sizes were predetermined when the harness was developed.

Earlier builds do not enjoy the neatness and benefits of the harness. I was told at delivery of our Hull #050 they used "5 miles of wire..." an exaggeration, I'm sure but there sure is a lot of it!

  • Like 3

Steve, Tali and the dogs: Reacher, Lucy and Rocky plus our beloved Storm and Maggie (both waiting at the Rainbow Bridge) 2008 Legacy Elite I - Outlaw Oliver, HULL NUMBER: 0026 2014 Legacy Elite II - Outlaw Oliver, HULL NUMBER: 0050 2017 Silverado High Country 2500HD Diesel 4x4 

 

      ALAKAZARCACOCTDEFLGAIDILINIAKSKYLAMEMDMA       ABBCMBNSYTsm.jpg

 

 

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...