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Lest we not forget - The travel trailer "arm" of the organization is just about the smallest in the overall company. Oliver has many years of experience with a number of products (like their walk-in bath tubs) in both the consumer/retail and industrial sides of the business world. I believe that they know much more about their products and the associated marketing of those products than I ever will. Yes, even the best plans just don't work out, but, from what I know about the company they will do whatever it takes to get the job done and done right. Bill

We've finally been home a bit and I updated our website with pix of the Alaska Trip. If interested you can take a look here: https://4-ever-hitched.com/alaska-2023 Our route was North from Seattle up to Dawson and following the Alaska Highway all the way up to Tok, Delta Junction & Fairbanks. We then looped south to Denali, Talkeetna, Anchorage the Kenai Peninsula including Homer, then back up and across through Wrangell St. Elias to Tok AK, then the return following the Cassiar Highway down to Prince George. Fires in late August caused us to cut off from going further East of Prince George. s a result we returned home 2 weeks earlier than originally planned, but that was fine as we hit the road again in early Sept for our trip to Utah/Colorado and N. Rim. Hope you enjoy the pictures. Craig & Rose Hull 505 - Galway Girl

There you go, gj.

Recently posted to Oliver FB: “Nothing like a good morning cup of coffee while checking out the Oliver Owner Forum and FB. I’m the early riser and making use of my new Lagun table, front and center; the wife’s Lagun shows how it is used at night to stage extra bedding rather than out of reach at the dinette table/seats.” The Lagun tables performed as expected during a recent five-day trip. The only ‘cons’ thus far, are cost and the narrower passageway when the two are positioned directly across aisle from each other; however not that much of a hindrance and serves as a convenient support hold when navigating the narrows. Some ‘pros’ include unobstructed access to the night stand drawer; installation of a Lagun wherein the basement access door was opted; no need for removal and thus, encumber closet storage when not in use; no more maneuvering around the Lagun, as originally mounted, to access the rear attic; easy to move individual bed tables to serve a variety of purposes while laying in bed with unobstructed ingress/egress; no bed cover impediment; staging area for additional bedding or whatever; additional counter space at the galley for food prep; multi-positional standing desk(s); additional sofa bed seated dining; and, although not tested, perhaps a bridge between the twins as a platform for expanded bedding. ‘Nuff said!

Priced the same - a customer will be able to purchase the camper at either place at the same price. Or, the customer can order the camper at the dealer and take delivery at Hohenwald (or vice versa) at the same price. Yes, this means that Oliver will pick up the tab of getting that ordered Oliver to the dealer where the customer picks it up. At least this is the present plan that came from the "horse's mouth". Bill

I think their plan will have hurdles, but I think it is a logical and necessary step for OTT to be able to maintain their new customer base. Service and sales locations located closer to home will be advantages especially for younger owners and those that may not be as skilled in the DYI and maintenance of our complex machines. Especially the newer trailers with their interconnected electronic systems. The hand writing is on the wall that the need for service depots dispersed across the country becomes increasingly necessary as we are de-graying of the fleet owners. For some firms, the logical business next steps are what worry this owner: Likely down side for existing owners is that the next step could be to reduce their Service Team. That would over time impact our access to the Service Team's tremendous amount of institutional knowledge that Jason and his staff have garnered Doing so will reduce the feedback loop that they provide to the firm in general. Just one aspect of this is the warranty and service info requests likely will have to be routed through the "local" dealers. Feedback filters generally are not real productive.. I am an OTT fan for sure, and I pray that the OTT Management Team is taking some of the above in mind and is working to mitigate them as they move down this path. Based upon my paltry 6 years of relationship with many of the OTT staff, it is my bet that they are. My reason is that they are exceptionally bright and truly care about this company and our trailers. They also know that the forum is one of the higher ranking reasons that they see new owners walking in their front door. We may be a PITA at times, but our love of their product shows in just about 95% of the posts. How many times have we seen a new owner comment about us? Proof is in the pudding and I think it will work out. GJ

Somebody throw me a rope, I'm way too deep in this rabbet hole!

GJ - And, I repeat - I like the way you think.🤔 Bill

I agree with Mossemi. My understanding of the Victron 712 Smart is that it simply is a reporting tool. it does not change or modify any power flows. It simply measures voltage, current, and in some cases battery temperature. It does not have any control features. Precisely stated. I have no doubt that as the Litho's SOC approaches 100% that all the connected charging systems will see the voltage and either shut down or go to maintenance. So we are not at the "She canna take any more, Cap'n! She's gonna blow!" situation. I agree with your premis that one of the systems will assume the role of "Big Boy" and rule the roost. For an older set up like ours (Hull 342 See Above List), the PD 4060 is the big boy in the fight. This is in line with Ollie-Haus that the more powerful system will prevail. But on the other hand we don't really know at this point which system and why it will act like the big boy regardless of it's power output ranking. If we really understand "how they play together", it would be productive to only turn on the systems that will maximize the charge process, especially when we are at low SOC. No point in having other systems connected and at risk if the one acting like the big boy has them sitting on the bench. So, I'm thinking it is not necessarily which system is the most powerful, but rather more likely which system is operating at the highest voltage at the time that becomes the bully to the other charge controllers. Any PHD Electrical guys out there? This is WAY over my Mechanical Engineer's pea brain. GJ

Possible source for a square (aka 4-point) socket, Grainger carries these in various standard SAE sizes, I do NOT know what size the jack driveshaft is, probably metric. If somebody figures this out, please start a new thread about it. My gut feeling is that you won't find 4-point sockets on Amazon... 😉 One from this set might possibly fit: .... Stanley Proto J52109 3/8-inch Drive 5-piece Socket Set- 8-point ... you could return the set at no charge if you don't like it. I researched this years ago, before I eventually decided that the cost effective solution was to just to lengthen the handle shaft. John Davies Spokane WA

DO NOT USE THIS TOOL!!!! *****It will DESTROY the gearbox; with 100% certainty, it will eventually weaken and maybe shatter the teeth! ****** It is intended to loosen tight or frozen hardware like lug nuts. It uses an internal "hammer" to smash the part free. BRRRRRRPPPPPPP! I carry one with my screw gun/ driver for the truck lugs, but I wouldn't ever consider using it to turn a screw (or gear!) of any kind. Video - Inside an Impact Driver in Slow Motion Use a LIGHT duty screwgun Use one of these 1/4" HEX to 3/8" drive socket adapters. Add a 3/8" dr to 1/4" dr adapter if needed for the 4 point or 8-point socket you have. Don't use a hex or 12 point socket, it will damage the shaft! (I don't know the size for this application) Your tool will then have several speeds and a reverse setting too, and it probably won't harm the gearbox. But it might, so use it with great care and with close attention. The problem with hooking any power tool up in a situation like this is that you completely lose any "feel" for what is happening. So IF the gearbox starts to bind up because of an internal fault, you might never notice until YOU break something inside. Always set the tool's clutch to a half way point Screw setting so that it will slip if binding occurs, don't leave it on the Drill/ Lock setting... Those jack gears are very fragile, the reason they can lift your Ollie clear off the ground is due to the high speed motor and very low gearing, not from any inherent strength. The jacks are made from cheap, low grade steel on a Chinese mass production line, and they are assembled with no care whatsoever, but with very great haste 😉 John Davies Spokane WA

In the very oldest Oliver's (2008-2009) the cabinets had two doors that slid on tracks rather than opening up or down. Mine would never stay closed during travel, so I installed magnets on the back of each of the sliding doors to hold them in place when properly closed. During the build of our current Hull #050 upon discovering the way the cabinet doors operated, I suggested to the then sales manager that they should open up rather than down. He didn't agree and that was the one thing I could not convince him was a bad idea. The idea of magnets holding them up is the best alternative to the way they are currently mounted that I have seen.

This is great news for you! However, keep a very close eye on these batteries - especially the one battery - in that they may now exhibit different behavior than they did prior to being so deeply discharged. This advice is particularly true if you plan a remote trip and/or a long trip. Bill

SUCCESS!!! I purchased the NOCO 10 charger. Three of my 6v AGM batteries read between 1.8 and 2.3 volts. The 4th read .5 volts and the charger wouldn't recognize it. I connected two sets in series and used the 12V option to charge them...and the .5 volt battery was revived. I discovered that AGMs don't have a "recovery" option (or necessity) so the plain 12V option on the charger was appropriate. I reinstalled the batteries and everything appears to be working well. Thank you all for your input and helping me dodge a $800 to $1000 expense.

You're correct, it is a moot point now. So please don't continue to rain down doom and gloom on the rest of us that are still owners. There are still lots of folks that love their Oliver's and many more wishing they could own one. Oliver is working through the same issues that many industries are, but at least they have a long term plan in place that is well thought out, has been years in the making and will succeed. Nobody is being forced to buy from a dealer as opposed to going to Hohenwald. I believe you've mentioned many times about your dissatisfaction of being so far from the factory. These new dealership relations will solve some of those problems. I have an extremely long (fifteen+ years) and close relationship with Oliver trailers as well as the Oliver Family and I can say with confidence that so far, their past business decisions haven't failed them and neither will this one.

@Cindy TownsendThis is most likely your solution. I've made this system change back and forth a few times. With the Xantrex app on your phone it only takes a few seconds. You have to be in the camper and connected via bluetooth. The change is made in the settings menu. You can change that setting pretty low as you are only float charging the batteries all winter. Sometimes a shore power GFI doesn't like what it sees when plugged into an Oliver charging system. I've not experienced this personally though.

Welcome! There is an option on the Xantrex app under "Settings" that allows you to change the input Amp draw. When plugged in here at home, I set mine to 15 Amps, and have never tripped a circuit breaker. I'd tell you the exact steps, but mine is not plugged in, so the Xantrex app can't currently see the settings. But the name of the setting is something like "Grid Load" or similar. It is likely set at 30 Amps. Just remember to change it back when you go to a campground with 30 Amp supply.

Welcome to the family! I didn't see if your set up included Lithium batteries or not... but I'm betting, based on your description, that you do. We have the 390Ah lithium battery pack... and when we plug in (especially when capacity is low), the system draws a lot of energy fast. It's called "bulk charging". I have discovered that it will trip the electrical breaker on any standard 15 amp outlets. I have to plug it into one of my 20 amp plugs to charge the batteries. As a side bar: watch your EMS (Electrical Management System). It will first make sure all electric coming into the Oliver is "clean" (meaning correct voltage, Hz) it will tell you what, if anything is wrong, with the incoming electric. If it sees anything wrong (low voltage, high voltage, bad ground, etc) it will stop the flow of electricity to your Oliver (protecting it). It will show an error code indicating what it found wrong. I keep a copy of the "error codes" posted right next to the EMS. This helps you know immediately if there is a problem at the electrical source. If all is good coming into the Oliver, then if anything is still not right... you can start checking fuses and such.

Or slowing the rate of charge - if possible. Another Ollie in NC - yeah! We're located in the mountains of Western North Carolina. Welcome to the Family - glad that you are here. I see that you have used the "signature" feature. But, if you could add a bit more information about your Ollie it might help you to get better and quicker answers to questions you might have in the future. Information pertaining to your Ollie's options such as type and number of batteries, toilet, water heater, etc. Bill

Welcome to the club! We are also from NC (near Boone) and originally hailed from MI (Kazoo), and got our Ollie (Yogi) last March. Depending on the electrical package that you got in "Pearl" the Inverter/charger/batteries could require a hefty current to bring the batteries up to full. This current demand could last a couple of hours or more. You mention that it takes several seconds to trip the breaker, so I'm guessing it is a circuit overload, not a short or fault situation. The fix may be as simple as charging the batteries prior to storage to alleviate this current demand. The previous information is only an educated guess. Bill G

The Elite II trailers now being made, which include the Truma Varioheat furnace system, can be used in temps down close to single digits F without modification. The thread below includes my report using the stock trailer down to an ambient outside temp of 11 degrees F last year. With the furnace set at 70 degrees F, temps in the lower, more exposed parts of the trailer did not get below 38 degrees F, so I did not worry about plumbing freezing. The thread also contains lots of ideas for mods to expand the cold-weather capability of an Oliver trailer. With the right mods, it appears the Oliver can be used (with the plumbing not winterized) in temps down to the single digits F, so long as the furnace is kept running.

@Minnesota Oli posted his mods to make his camper 4 season in my native Minnesota. (Hats off to him! I don't want to camp in sub zero weather, though some of my Minnesota nieces and nephews do... ice fishing, etc.)

I think we'll need more rope. 🙂 GJ

Those are exactly the type latch I added to the exterior doors on our teardrop, to prevent them from bashing open or closed on windy days. Easy to deploy, low profile when not in use, and nothing needs to be added to the door. Without going outside, I can't remember how close the cabinet door would be to the ceiling to know if these would work on the Oliver.

Steve, And these are the important & pertinent comments by others on this forum that will fill-in for my lack of knowledge. Bryan

While you’re chewing your cud remember that good quality stainless steel has very little attraction to a magnet.

Hull #12 - how cool is that! And good luck with your tractor search. We only have smaller size hills so I’m not too sure about the inclines, but I will say that our tractor has been a workhorse. Scott has recently been using it most for brush and dead tree clearing on our property in northern Michigan. He did pay extra for the enclosed cab which he believes has been worth it, it gets cold up there. And we both got a kick out of the possible name of “Leif” 😉

Thanks for the pics! A couple of beautiful shots of the sun. I really like those chairs - but - I wouldn't want to carry them. Bill

Just a reminder for those Southern Ollie owners and soon-to-be ones. There were a lot of RVs that suffered severe damage then through lack of awareness and bad preparations. One Ollie owner in Oklahoma had his trailer completely freeze up, he posted a frantic thread about it, but I never heard the results, if it destroyed his tanks or not. If somebody can post that link, I think it would be a good warning for the rest of us. Don’t let that be you…. Once the drains freeze, you can no longer empty pipes and tanks! This shows that event, not the current forecast! https://en.m.wikipedia.org/wiki/February_2021_North_American_cold_wave It is going to be below zero here tonight, but at least here in NE WA we expect that sort of chill. It’s 48 degrees in the RV bay. Stay warm. John Davies Spokane WA

I'm rather excited about it, actually. One of their locations (if it's the dealer referenced by @Ollie-Haus a few days ago) is SEVEN and a half hours closer to me than Hohenwald, and I go past it often on the way to North Carolina, and just about anywhere else i go in the north.... And, they have stellar service reviews. (And decent hotels, and restaurants, and an interesting microbrewery nearby.) I really can't imagine Oliver going into this program without careful selection and deliberation. They have almost two decades invested in establishing themselves as the premiere molded fiberglass trailer. I, too, was very perplexed and questioned the whole concept at first, but if it expands the network of quality, trained service, it certainly has some merit. @John E Davies, everyone is absolutely entitled to their opinions. Let's see how it plays out.

You are the one who brought it up by asking me why, publicly. I just clicked that sad button. Anyone here can have an opinion and nobody should try to silence or put down dissenters who don’t toe the line…. John Davies Spokane WA

It was a great bonding experience having you both here! We were glad you had not headed on to AZ before your retina detached. Do you feel like tackling another project? 🤣🤣Mike

We also were caught up in the Texas deep freeze that year. We were traveling through Texas and had stopped for a week or so to help Mike and Carol with an Oliver project. On the morning that we were to leave the San Antonio area I woke up to find that I had a retina detachment. A long story short, after emergency surgery Mike and Carol insisted that we stay in their home for several weeks, canceling their own camping plans until I was able to travel. We moved to a campground about 45 minutes or so north of San Antonio in the hill country. I still couldn’t travel due to the gas bubble in my eye so needed to stay close to the San Antonio area for another month and had to cancel the rest of our annual western trip. The deep freeze hit Texas about a week after we got settled in our campsite. During the deep freeze the Oliver protected us from the ice, snow, single digit temperatures, and constant 20-30 mph winds. We didn’t have cell service, WiFi, or television for a week or so. We were able to share our water with some of our neighbors as well. All of the other stick built campers, including the campground experienced frozen plumbing. When we heard that there was freezing weather and snow on the way, we filled our fresh water tank and put away our water hose. We were able to go to a grocery store and load up with non perishable food and some bottled water in preparation. The entire community and little town that was close to us (as well as every other town in Texas) was shut down for over a week due to freezing. Fortunately the National Guard was able to get through and bring in water to the area. Interesting experience but I hope we don’t have to go through that again anytime soon!

Also, a standard 6 point socket will not work. You will need either a 8 point or a 12 point socket of the correct size. You can use your impact driver rather than doing it manually.

I found the SAE connections in my initial install to be unsatisfactory. Either the wires were too stiff, there was too much vibration or a combination thereof, but the plug components would loosen, heat up and disconnect; very frustrating. Since changing to bayonet coupling components, problem solved. This is the set used with my homemade 100ah LFP portable power station for both input and output connections. These, as well as the solar connectors shown below, are also waterproof! Given the success of this style connector, I purchased a like product to use in my pending exterior solar plug installs, one forward at the propane tank housing and one aft at the basement hatch. Although the solar port shows 10A, I believe that to be a misnomer. The lead wires on the reverse side appear to be substantial enough to support a 20A system, and thus fine for use with a 200W solar panel.

Nan - There are many YouTube videos on this subject. Simply go to YouTube and type boondocking in the search box. HERE is a start for you. A simple and safe way for you to "test" your boondocking "skills" would be for you to simply unplug your Ollie from both water and electricity while you are still a commercial campground. That way, if you don't feel comfortable and/or something goes wrong, you can simply plug yourself back into the pedestal without fear. Good luck. Bill

GJ - I have little knowledge of what your talking about - but - I really do like the WAY you think. Bill p.s. Actually, I wasn't trying to be funny here nor insulting about either my knowledge of the subject nor GJ's way of thinking.

Hello everyone! I've been lurking for a while as we whittle down the long list of TT's to our final few options. Too new to have a fun couples' handle in the forum. No surprise that Oliver has risen to the top in our search, since we're wanting to camp in Spring and Fall in Colorado (which would sometimes equal Winter elsewhere). I've been most impressed with the posts here, though I'm wondering at the posts talking about mods for cold weather (despite the marketing as a "true" 4-season trailer). I'd love to hear some estimates of comfortable cold-weather ranges with no insulation mods. As we get closer to retirement (and get our tow vehicle), we'll make our final choice. And I want to be sure we're buying our LAST trailer the first time around ;). Thanks! Steve Lovaas

Thanks for all the fantastic responses. More than one might normally expect in a Welcome thread! I appreciate the pointers to threads in other sections, as that gets me out of the Newbie corner and into the Business End of the forums. See you all there... Steve

Sooo, different folks with different features can have different cold weather experiences. As outlined earlier in this chain, we spent months winter camping in our Elite 2, carefully tracking temps of pex lines in between shells, primarily with our unit winterized. 2021 with that era's furnace. While we stayed toasty warm down to negative teens, there were areas, primarily rearmost pex lines behind garage and lines feeding the exterior shower under the streetside bed, that would drop below freezing in temps around low twenties. After making outlined modes, which were extensive, the lines were good till mid teens. Had we been non winterized, running our Truma water heater, it would have made no difference as that system in the Olivers is a non circulating system so the Truma stays at temp where it is sety but the warm water does not make it to the taps unless they are open. To those that do not camp in freezing winter conditions, this is perfectly acceptable but if you camp where it can often drop below freezing you are likely to run into nightime temps that would expose lines to freezing. Especially true if daytime tempos stay below freezing. In single digit conditions, we would burn through a 30lb propane tank every other day which is both pricey and labor intensive. We loved our Oliver for the superior build quality, great ride, and comfy layout but so much of our camping was in full on winter conditions so we decided to move on. It sold, just yesterday and we have bought ourselves a Winnabego Ekko RV which is truly a 4 season unit. It was quite manageable camping in a winterized Oliver, using containerized water and our composting toilet (great) but our eyes are set on multi week ski safaris so the occasional shower is really a necessity. I've noticed that over the last couple of years Oliver has upgraded to a Truma heater and made some of the mods outlined here so I would assume the stock units can survive unwinterized to the lower temps I laid out above. Anyhow, that's my $02 worth.

When I read that you want to camp in spring and fall in Colorado, I recalled the post below . LoriL posted some great pictures of camping high up in the mountains in October of last year.

Parks Canada has announced that visitors will be able to book reservations for the 2024 season beginning in January. This is months earlier than was possible last year. The actual Parks Canada reservation launch dates are now available on the Parks Canada website. Reservations for certain popular campgrounds go quickly. To avoid disappointment, Oliver owners planning a trip to (or through) Canada should mark their calendars now and make their reservations early on the launch dates. See https://reservation.pc.gc.ca for more information.

Hi Steve and welcome to the forum. Although the company designs the campers to withstand colder temps, they are by no means designed for arctic temperatures. But if you are in temps in the teens or above, the camper is going to do fine with a few precautions. Of course that's providing you run the furnace continually and are prepared for the unexpected. Propane supply would be critical and a back up generator and space heater would be a smart idea. There are some slightly vulnerable points in the basement utility space on the street side that need to be monitored. Other than that, they actually do pretty good. Of course if you choose a composting toilet and winterize your water system, you can actually do just fine in colder temps without worry. One thing you will learn with research is that there's very few if any mass produced RVs on the market that are designed for continuous use in frigid temps. And even the opposite weather conditions can be a challenge for many RVs on the market. We camped in north Texas late this summer and temps were in the 100+ range each day. Most of the campers in the park were struggling to maintain comfortable temps inside their RVs, many of which had 2 or three AC units on the roof. Our LE2 with the Truma Aventa stayed comfortable inside regardless and the AC compressor would cycle like normal when it reached temperature. We have yet to need the higher fan speeds to maintain comfortable temps inside the camper. A nice thing about the Elite 2 with the Lithium Platinum package is that with the large battery capacity and the 3000 watt inverter, you can still run the AC for an hour or two before bed to sleep in comfort even when dry camping, provided you have good sunshine during the day to recharge. We've experimented with this several times this summer and the system works great in that way. Few other campers have a factory available system that compares. Anyway you're in the right place to get honest feedback from owners regarding their experiences. Most of us are just ahead of you on the same path. We wanted one good camper that would fulfill our needs with as little trouble as possible and not look back. Stacie and I are convinced we made the right choice. Good luck in your research.

We sometimes take two weeks, in the Yukon. It depends. Alaska is beautiful, but we,are more fond of the Yukon and Northern bc. Leave time to explore.

Late March is the perfect time to visit the Texas Hill Country. Inks Lake SP puts you in the triangle with amazing towns to visit. Burnet, Llano (Cooper's BBQ), Marble Falls (Blue Bonnet Cafe and Bear Brewery), and Fredericksburg. So much to do in Fredericksburg (Brewery, German food, Military museum, including George H.W. Bush exhibit. Lady Bird Johnson and LBJ historic sites around Johnson City, TX. Best of all of this is you will be in the heart of Blue Bonnet season. Follow the Blue Bonnet Trail, and the Willow City Loop. The drives are beautiful and the Blue Bonnets and Indian Paintbrush are the frosting on the cake. Inks Lake - North Loop, right on the lake, site #88. Though at this late date, the North Loop is probably full.

Galveston Island SP, Beach campground, Inks Lake SP, Garner SP, McKinney Falls SP, or Mustang Island SP (near Corpus). It will start getting warm in late March or I would throw in Caprock Canyon SP or Palo Duro Canyon SP, both just SE of Amarillo. We have camped at Palmetto SP, but we would never go back unless there was a group gathering. We go to Galveston Island Beach Campground every March. I can think of another 5-6 I would go back to before Palmetto every showed back on my radar. Reminder that Texas SP booking window is 5 months. Good Luck

That’s a tough request, it depends…. There is such a difference in parks in east Texas, west Texas, along the gulf coast, etc. Palmetto is a good choice. Others to consider would be Palo Duro Canyon SP near Amarillo and Caprock Canyon SP (lots of Bison). Davis Mountain SP in west Texas is close to Big Bend NP, Marfa and Alpine. Mustang Island SP and Goose Island SP on the coast are nice if you like the beach. In east Texas on the LA border is Caddo Lake SP (only natural lake in Texas), totally different than any other Texas SP. There are so many more that we’ve been to, it’s hard to make recommendations for just one. Maybe others will chime in with their experiences and recommendations. Mike

Sherill, yes you have to create an account.. Happy Thanksgiving everyone!!

I have made the trip eight times now and, other than losing a couple windshields during the earlier, pre-paved days. Have experienced no major issues. If I could add one caution to those already mentioned it would be to avoid driving at night. Moose, elk deer, bear and bison are out there in high numbers and are large, dark and tough on fenders.

Just returned from a deer/elk hunt in the Colorado Rocky Mountains with my two sons. The Oliver Elite was AMAZING. We were able to camp higher in the mountains than any of the other hunting trailers in the area. We had lows in the single digits and afternoon highs in the 40's. The trailer temps, sleeping conditions, hot showers, toilet, and morning coffee made wilderness conditions so comfortable. We did have several successful support calls with the Oliver service team. Couldn't have done it without Mike. He helped us with the furnace and the Truma water heater. The Oliver gave us the opportunity to experience the incredible backcountry and wilderness of the Colorado Rockies! Paul